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Description
GPT Spotlight is an innovative ecommerce app powered by ChatGPT that allows users to find products using natural language instead of traditional filters or menus. By utilizing cutting-edge technologies such as advanced embeddings, extensive model training, and retrieval-augmented generation (RAG) on a robust retrieval system, it effectively understands both vague and precise user intents, ranging from cultural references to implicit criteria, and provides tailored product suggestions in real time. This tool is integrated directly into online retail platforms, welcoming users with the prompt "What can I help you find?" and honing its recommendations based on follow-up interactions, thereby facilitating a smooth shopping experience by aligning suggestions with items already in the shopping cart. Furthermore, it gathers and assesses customer search behaviors, prompt frequencies, and request trends to uncover valuable merchandising insights and enhance the organization of product catalogs. This comprehensive approach not only improves user satisfaction but also contributes to a more efficient and intuitive online shopping environment.
Description
Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crossing Minds
Founded
2017
Country
United States
Website
www.crossingminds.com/gpt-spotlight
Vendor Details
Company Name
Social Chat
Founded
2021
Country
United States
Website
onsocialchat.com
Product Features
Product Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization