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support

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Description

One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.

Description

Our comprehensive solution significantly minimizes the risk of downtime by utilizing a sophisticated network, wireless backup systems, and continuous monitoring. It offers rapid deployment and effortless scalability, making it ideal for both single locations and vast networks, along with straightforward billing that avoids capital expenditures or the need for server infrastructure, while remaining compatible with a wide range of top-tier hardware providers. With over ten years of expertise in VoIP technology, our telecom platform serves as the core of businessphone.com, equipped with all the essential features your organization requires to thrive and expand smoothly to the cloud. Whether your organization operates from one site or hundreds, our ISP Management Service is thoughtfully crafted to guarantee optimal connectivity at the most competitive prices. We maintain direct partnerships with numerous ISPs and aggregators, enabling us to advocate effectively on your behalf, ensuring your connectivity needs are always met with excellence. This level of collaboration empowers us to tailor solutions that align perfectly with your business objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Comcast Business VoiceEdge No 
Cox Business IP Centrex No 
Intercom No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
NetSuite Yes 
NetSuite CRM Yes 
Salesforce Yes 
Spectrum Business Phone No 
Sugar Sell Yes 
Verizon Cloud No 
Zendesk Yes 

Integrations

Comcast Business VoiceEdge Yes 
Cox Business IP Centrex Yes 
Intercom Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
NetSuite No 
NetSuite CRM No 
Salesforce No 
Spectrum Business Phone Yes 
Sugar Sell No 
Verizon Cloud Yes 
Zendesk No 

Pricing Details

$19.95/month/user
Starting price$19.95/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Fusion Connect

Founded

1996

Country

United States

Website

www.fusionconnect.com

Vendor Details

Company Name

businessphone.com

Country

United States

Website

businessphone.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID Yes 
Disaster Recovery No 
International Numbers No 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers No 
e911 Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration No 
Voice Mail Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

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