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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Furloop simplifies the management of your buyback and trade-in initiatives effortlessly. With Furloop, you can: 1. Configure the items available for purchase, specifying the inquiries you want to make and the pricing you are willing to provide. 2. Integrate the trade-in tool directly into your website, enabling customers to submit sell orders, input their payment details, and select whether to send in or personally deliver their devices according to the shipping choices you set. 3. Examine the order history of users and adjust the offered price if a device’s condition does not match its description. This platform streamlines the entire process, ensuring a seamless experience for both you and your customers.

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Furloop

Founded

2024

Country

Australia

Website

furloop.io

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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