Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have a strong admiration for coaches, and they reciprocate that sentiment towards us. Proudly, we cater to thousands of coaches across more than 9,500 teams from upwards of 850 educational institutions. What brings us the greatest satisfaction is that a significant number of Front Rush installations originate directly from the coaches themselves. Coaches place their trust in us to achieve successful outcomes, fully aware that our primary commitment is to their service. This dedication has earned Front Rush the reputation of being the top recruiting software among coaches. Our Coach Solutions consist of scalable applications that emphasize both user-friendliness and an element of enjoyment. Our primary objective is to deliver software that coaches genuinely appreciate using, as we strive to save them time and facilitate their recruiting efforts. The capabilities of Front Rush recruiting and roster solutions enhance organization, boost communication, and enable coaches to operate more effectively. For elite programs, we provide tailored, high-end features accompanied by personalized support services, ensuring that our offerings are specifically crafted to satisfy the distinct needs of each client. Ultimately, our mission is to empower coaches, helping them achieve their goals with innovative tools and dedicated assistance.
Description
The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions.
It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call.
VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Anthology Student
Yes
Boostopia
No
ClickSend
No
ComplianceBoard
No
Ellucian
Yes
Enrollment Rx
Yes
Full Slate
Yes
Fuze
No
Gmail
Yes
Google Chrome
Yes
Integrations
Anthology Student
No
Boostopia
Yes
ClickSend
Yes
ComplianceBoard
Yes
Ellucian
No
Enrollment Rx
No
Full Slate
No
Fuze
Yes
Gmail
No
Google Chrome
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Front Rush
Founded
2009
Country
United States
Website
www.frontrush.com/web/
Vendor Details
Company Name
VoiceOps
Founded
2016
Country
United States
Website
voiceops.com
Product Features
Sports Management
Background Screening
No
Donation Management
No
Equipment Tracking
No
Facility Management
No
Game Results Tracking
No
League Management
No
Online Registration
No
Scheduling
No
Sports Team Management
No
Team Assignments
No
Volunteer Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
Yes
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
No
Campaign Management
No
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Conversation Intelligence
AI Insights
Yes
Account Health Alerts
No
Call Analytics
Yes
Call Recording
Yes
Call Recording Cloud Storage
Yes
Call Snippets
Yes
Call Transcription
Yes
Call/Meeting Sharing
No
Sales Coaching
Yes
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Sales Coaching
Assessments
Yes
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
Yes
Gamification
Yes
Goal Setting / Tracking
Yes
Learning Plans
Yes
Onboarding
Yes
Performance Metrics
Yes