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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We have a strong admiration for coaches, and they reciprocate that sentiment towards us. Proudly, we cater to thousands of coaches across more than 9,500 teams from upwards of 850 educational institutions. What brings us the greatest satisfaction is that a significant number of Front Rush installations originate directly from the coaches themselves. Coaches place their trust in us to achieve successful outcomes, fully aware that our primary commitment is to their service. This dedication has earned Front Rush the reputation of being the top recruiting software among coaches. Our Coach Solutions consist of scalable applications that emphasize both user-friendliness and an element of enjoyment. Our primary objective is to deliver software that coaches genuinely appreciate using, as we strive to save them time and facilitate their recruiting efforts. The capabilities of Front Rush recruiting and roster solutions enhance organization, boost communication, and enable coaches to operate more effectively. For elite programs, we provide tailored, high-end features accompanied by personalized support services, ensuring that our offerings are specifically crafted to satisfy the distinct needs of each client. Ultimately, our mission is to empower coaches, helping them achieve their goals with innovative tools and dedicated assistance.

Description

The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions. It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call. VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Anthology Student Yes 
Boostopia No 
ClickSend No 
ComplianceBoard No 
Ellucian Yes 
Enrollment Rx Yes 
Full Slate Yes 
Fuze No 
Gmail Yes 
Google Chrome Yes 
Google Cloud Platform Yes 
Lead Liaison Yes 
Liaison Messenger EDD Yes 
MyWiFi Networks No 
Qollabi No 
Radius Yes 
Salesflare No 

Integrations

Anthology Student No 
Boostopia Yes 
ClickSend Yes 
ComplianceBoard Yes 
Ellucian No 
Enrollment Rx No 
Full Slate No 
Fuze Yes 
Gmail No 
Google Chrome No 
Google Cloud Platform No 
Lead Liaison No 
Liaison Messenger EDD No 
MyWiFi Networks Yes 
Qollabi Yes 
Radius No 
Salesflare Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Front Rush

Founded

2009

Country

United States

Website

www.frontrush.com/web/

Vendor Details

Company Name

VoiceOps

Founded

2016

Country

United States

Website

voiceops.com

Product Features

Sports Management

Background Screening No 
Donation Management No 
Equipment Tracking No 
Facility Management No 
Game Results Tracking No 
League Management No 
Online Registration No 
Scheduling No 
Sports Team Management No 
Team Assignments No 
Volunteer Management No 

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification No 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Conversation Intelligence

AI Insights Yes 
Account Health Alerts No 
Call Analytics Yes 
Call Recording Yes 
Call Recording Cloud Storage Yes 
Call Snippets Yes 
Call Transcription Yes 
Call/Meeting Sharing No 
Sales Coaching Yes 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Sales Coaching

Assessments Yes 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording Yes 
Gamification Yes 
Goal Setting / Tracking Yes 
Learning Plans Yes 
Onboarding Yes 
Performance Metrics Yes 

Alternatives

Alternatives

QEval Reviews

QEval

Etech Global Services