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ease
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support

Average Ratings 0 Ratings

Total
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support

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Description

The term "Free" in FreePBX signifies Freedom, highlighting that FreePBX, the leading open-source IP PBX solution globally, empowers users to create a customized phone system that meets their specific requirements. Explore the potential of open-source communication and examine the extensive range of features that FreePBX provides to help you construct your ideal phone system. By integrating commercial modules from Sangoma and various other add-ons, you can elevate your FreePBX installation into a powerful Unified Communications platform. Don't forget to check the Knowledge Base on the FreePBX Wiki for additional resources! Alternatively, you can reach out to FreePBX professionals for assistance with installation, updates, troubleshooting, and more. Available for free download and use, FreePBX's strength is supported by a worldwide community of developers dedicated to maintaining its high compatibility and customizable nature, ensuring it delivers all the essential functions needed to create a scalable business phone system that accommodates any budget. This collaborative effort fosters innovation and continuous improvement, making FreePBX a reliable choice for communication needs.

Description

GEN's transcription service for Asterisk and FreePBX delivers accurate voice-to-text conversion in multiple languages with advanced features like diarization and speaker identification. Using GEN's Arkane API, the transcription process is fast and efficient, with results available in different formats such as JSON, summary files, and detailed transcripts. Businesses can gain valuable insights from these transcriptions, such as sentiment analysis, keyword tracking, and performance reviews. The service also provides flexible options, including daily archival, LLM processing, and comprehensive support for further customization.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asterisk No 
Azure Marketplace Yes 
CRMTiger Yes 
Coeo Yes 
DID Logic Yes 
DIDforSale Yes 
Dynamics Telephony Yes 
FlyNumber Yes 
FreePBX No 
GTranscribe Yes 
ICTBroadcast Yes 
NetThunder Yes 
Oreka TR Yes 
PBXDom Yes 
SIP Caller Yes 
SIP.US Yes 
SIPStation Yes 
Syncro Yes 
Telnyx Yes 
Wiretap Telecom Yes 

Integrations

Asterisk Yes 
Azure Marketplace No 
CRMTiger No 
Coeo No 
DID Logic No 
DIDforSale No 
Dynamics Telephony No 
FlyNumber No 
FreePBX Yes 
GTranscribe No 
ICTBroadcast No 
NetThunder No 
Oreka TR No 
PBXDom No 
SIP Caller No 
SIP.US No 
SIPStation No 
Syncro No 
Telnyx No 
Wiretap Telecom No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sangoma Technologies

Founded

1984

Country

Canada

Website

www.freepbx.org

Vendor Details

Company Name

GEN

Founded

1992

Country

United Kingdom

Website

www.gen.uk

Product Features

PBX

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Transcription

AI / Machine Learning Yes 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription Yes 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search Yes 
Multi-Language Support Yes 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition Yes 
Subtitles No 
Text Editor No 
Timecoding No 

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