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Description
Founded in 2005 in Greece, Free FutureSoft has expanded its reach globally, delivering CRM, Clienteling, and Retail solutions across various regions including EMEA, APAC, and the Americas, as well as numerous countries such as Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, and the USA. As a software solutions provider, Free FutureSoft adheres to the highest standards in offering innovative services tailored for both private enterprises and public organizations. The company is particularly well-suited for businesses with numerous points of sale and mobile partners operating internationally, enabling them to maintain seamless alignment with diverse markets in a cost-effective, secure, and efficient manner. Their solutions facilitate the systematic recording and analysis of sales, returns, inventory levels, orders, pricing, and discounts, making operations smoother. Additionally, Free FutureSoft serves as a strategic asset for acquiring, retaining, evaluating, and categorizing customers, thus enhancing overall business performance and customer relationships. With a focus on user-friendly technology, Free FutureSoft empowers organizations to thrive in an increasingly competitive landscape.
Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adobe Campaign
Yes
Adobe Experience Platform
No
ContactPigeon
Yes
Gorgias
No
IBM Cloud
Yes
Infor MRM
Yes
Intercom
No
LiveChat
No
Magento
No
Microsoft 365
Yes
Integrations
Adobe Campaign
No
Adobe Experience Platform
Yes
ContactPigeon
No
Gorgias
Yes
IBM Cloud
No
Infor MRM
No
Intercom
Yes
LiveChat
Yes
Magento
Yes
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$66 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Free FutureSoft
Founded
2005
Country
Greece
Website
www.futuresoft.gr/
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
