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Description

FreJun simplifies the process of making and managing business calls by automating dialing, logging, and providing insights through your preferred workflow tools with just one click. Say goodbye to manual dialing and increase your outreach effortlessly with features like click-to-call and autodial. Every call is automatically recorded and logged, enabling you to reference them for future training and insights. Enhance call engagement with Google verified calls or Truecaller on your FreJun virtual number, boosting your connection rates. With FreJun’s robust analytics, you can monitor your team's performance and identify areas for improvement within your workflow. Forget the hassle of juggling multiple applications; FreJun integrates seamlessly with your existing tools, allowing you to keep all call data neatly organized in one convenient location. This streamlines your operations and enhances your overall productivity.

Description

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe. Oreka TR (total recording) is our flagship software. It includes all the features you need to record calls, at a fraction of the cost of other call recorder solutions. This includes screen recording, multi-tenancy recording, multisite recording, audit trail and retention management. Auto tagging allows you to select certain red-flag phrases, such as "can I order" or "not satisfied", to have the recording system track them automatically.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Allworx Verge No 
Amazon Connect No 
AudioCodes Software-Defined Voice Network No 
Avaya Aura No 
CEIPAL Yes 
Cisco AnyConnect No 
ClearPass No 
FreePBX No 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LiveVox No 
MiVoice Business No 
Microsoft Outlook Yes 
NEC ProgrammableFlow No 
NetFortris Comm-unity No 
Topbox No 
VICIdial No 

Integrations

Allworx Verge Yes 
Amazon Connect Yes 
AudioCodes Software-Defined Voice Network Yes 
Avaya Aura Yes 
CEIPAL No 
Cisco AnyConnect Yes 
ClearPass Yes 
FreePBX Yes 
Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
LiveVox Yes 
MiVoice Business Yes 
Microsoft Outlook No 
NEC ProgrammableFlow Yes 
NetFortris Comm-unity Yes 
Topbox Yes 
VICIdial Yes 

Pricing Details

$17.50 per month
Free Trial Yes 
Free Version No 

Pricing Details

Flexible licensing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FreJun

Founded

2019

Country

India

Website

frejun.com

Vendor Details

Company Name

OrecX

Founded

2006

Country

United States

Website

www.orecx.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring No 
Call Volume No 
Caller Identification No 
Inbound Reporting No 
Outbound Reporting No 
Unattended Call Management No 
Who Answered Log No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log Yes 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording Yes 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording Yes 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

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