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Average Ratings 1 Rating
Description
Foxchat is an efficient live chat widget tailored to facilitate real-time communication between websites and their visitors, utilizing a straightforward workflow that integrates seamlessly with Slack. Marketed as an alternative to Intercom, this tool allows teams to manage customer inquiries directly from Slack, thereby eliminating the hassle of navigating a separate support platform and ensuring that discussions remain within familiar tools. With its rapid installation process and quick configuration, startups and small teams can implement customer chat features with minimal setup requirements. Additionally, Foxchat incorporates AI Assist technology that offers response suggestions within Slack conversations, enabling teams to provide quicker replies while ensuring accuracy by leveraging a knowledge base. The solution is designed to enhance customer engagement by emphasizing speed, reducing friction, and ensuring easy adoption for organizations seeking live chat capabilities without the complications associated with larger enterprise solutions. By prioritizing user-friendliness, Foxchat empowers teams to focus on delivering exceptional customer service with minimal disruption to their existing workflows.
Description
The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bitrix24
No
Discord
No
Facebook
No
Facebook Messenger
No
Instagram
No
Kommo
No
React
Yes
Shopify
Yes
Slack
Yes
Telegram
No
Integrations
Bitrix24
Yes
Discord
Yes
Facebook
Yes
Facebook Messenger
Yes
Instagram
Yes
Kommo
Yes
React
No
Shopify
No
Slack
No
Telegram
Yes
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Pricing Details
$7 per month
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Foxchat
Country
United States
Website
www.foxchat.dev/
Vendor Details
Company Name
Umnico
Founded
2018
Website
umnico.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes