Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Foodetective consolidates all your software solutions and systems into one comprehensive online platform. Businesses in the food and beverage sector, regardless of their size, depend on Foodetective's API to streamline their technological infrastructure, minimize operational challenges, and enhance their analytical insights. With our Unified API, the hassle of juggling multiple applications and hardware systems for managing your F&B business is a thing of the past. Insights are seamlessly integrated, eliminating fragmentation across different platforms. You can easily select your favorite applications without needing any coding skills. Generate overview reports, track key performance metrics, and discover valuable correlations in your data. Our platform is designed to adapt to your evolving requirements, allowing you to effortlessly add or remove integrations at any time to suit your growth trajectory. Manage notifications conveniently from your mobile device, with real-time updates that sync automatically across all connected applications. Additionally, you can gain visibility in Foodetective’s directory, taking advantage of our lead-generating capabilities that highlight your services to potential customers. We are eager to understand your business needs and invite you to schedule a complimentary guided demonstration of Foodetective to see how it can benefit you. Together, we can transform the way you operate and elevate your business to new heights.

Description

Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Vita Mojo Yes 
APICBASE Yes 
Apple Maps Yes 
Choco Yes 
Como Yes 
DoorDash Yes 
Facebook Yes 
Facebook Messenger Yes 
Grubhub Yes 
Just Eat Yes 
MarketMan Yes 
Meta Ads Yes 
Olo No 
SailPlay Loyalty Yes 
SlickPOS Yes 
Square POS Yes 
Tripadvisor Yes 
Uber Eats Yes 
ecofleet Yes 

Integrations

Vita Mojo Yes 
APICBASE No 
Apple Maps No 
Choco No 
Como No 
DoorDash No 
Facebook No 
Facebook Messenger No 
Grubhub No 
Just Eat No 
MarketMan No 
Meta Ads No 
Olo Yes 
SailPlay Loyalty No 
SlickPOS No 
Square POS No 
Tripadvisor No 
Uber Eats No 
ecofleet No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Foodetective

Country

United States

Website

business.foodetective.co/en/

Vendor Details

Company Name

Yumpingo

Country

United States

Website

www.yumpingo.com

Product Features

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

xtraCHEF Reviews

xtraCHEF

Toast

Alternatives

Ghostly Reviews

Ghostly

Ghostly Kitchen