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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a straightforward and user-friendly telephone answering service that allows you to manage your work phone directly, while forwarding messages to you without interruption. Business partners often prefer that calls be answered by company representatives rather than outsiders, which can lead to challenges in acceptance if an external service is utilized. Given that the company is still in its early stages, it may be more beneficial to handle communications internally for the time being. With the operator managing all incoming calls for your business or office, you will receive timely notifications via chat or email. The service can be activated on the same day through a quick online setup that takes approximately five minutes. Once you redirect your calls, the operator will promptly begin responding to inquiries. The system is versatile, offering multiple notification options for incoming calls, and if you choose chat notifications, it facilitates seamless communication among team members. You also have the ability to review call history using your PC or smartphone, adjust phone settings, and complete payments online. Additionally, you can modify the notification preferences and include mentions based on the selected destination, ensuring efficient communication tailored to your needs. This flexibility allows for a streamlined process that keeps your business operations running smoothly.

Description

Allow our round-the-clock virtual receptionists to manage your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling. Our answering service is perpetually available to assist your customers at any hour. We offer much more than simply responding to phone calls; our bilingual and expertly trained virtual receptionists are dedicated to enhancing revenue while providing an exceptional customer experience for businesses of all sizes. Whether you are a small to medium-sized business striving to compete effectively or a large corporation in need of scalability and staffing solutions, Nexa's virtual receptionists are here to support you in both English and Spanish. Whenever one of our skilled receptionists answers a call, your customers will feel as though they are conversing with someone directly from your team. Our receptionists are well-versed in your specific industry, enabling them to handle a higher volume of calls swiftly and accurately. Furthermore, our professionals excel at qualifying incoming leads, proactively engaging with potential clients, and addressing every call with the utmost professionalism, ensuring your business is always represented in the best light possible. This seamless integration of our service can significantly elevate your customer interactions and operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calendly No 
Clio No 
Copper No 
Facebook No 
FieldEdge No 
Gmail No 
GoDaddy Email No 
Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
Keap No 
Realvolve No 
Rocket Matter No 
Service Fusion No 
ServiceTitan No 
SimplePractice No 
Skedulo No 
Twilio No 
Zoho CRM No 

Integrations

Calendly Yes 
Clio Yes 
Copper Yes 
Facebook Yes 
FieldEdge Yes 
Gmail Yes 
GoDaddy Email Yes 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Keap Yes 
Realvolve Yes 
Rocket Matter Yes 
Service Fusion Yes 
ServiceTitan Yes 
SimplePractice Yes 
Skedulo Yes 
Twilio Yes 
Zoho CRM Yes 

Pricing Details

$10 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Unieke Software Solutions

Founded

2015

Country

United Kingdom

Website

www.fondesk.jp/

Vendor Details

Company Name

Nexa

Country

United States

Website

nexa.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

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