Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Flutch serves as a robust platform for automating workflows and managing AI agents, enabling users to design, set up, implement, and oversee tailored AI agents across various channels such as web chat, WhatsApp, Telegram, email, and CRM systems, all while providing real-time insights into performance, cost transparency, and quality control to facilitate the automation of essential business processes with quantifiable results. It effectively caters to diverse applications including lead qualification, scheduling meetings, providing customer support, managing appointment bookings, and processing service requests, by allowing agents to operate under predefined rules and seamlessly integrating with various systems like Salesforce, HubSpot, Shopify, calendars, and payment gateways to carry out tasks autonomously. The platform’s intuitive dashboard offers live tracking of conversion rates, costs associated with specific goals, conversation records, and quality assessment metrics, while its continuous auditing and testing capabilities are designed to identify regressions, uphold quality standards, and enhance agent performance through A/B testing and acceptance evaluations. With Flutch, businesses can ensure that their automation processes are not only efficient but also aligned with their strategic objectives. This combination of features positions Flutch as a crucial tool for organizations looking to leverage AI for operational excellence.
Description
Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WhatsApp
Yes
Calendly
Yes
Facebook Messenger
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Instagram
Yes
Microsoft Outlook
Yes
Notion
Yes
Salesforce
Yes
Shopify
Yes
Integrations
WhatsApp
Yes
Calendly
No
Facebook Messenger
No
Google Calendar
No
HubSpot CRM
No
Instagram
No
Microsoft Outlook
No
Notion
No
Salesforce
No
Shopify
No
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Flutch
Country
United States
Website
flutch.ai/
Vendor Details
Company Name
Ori
Founded
2017
Country
India
Website
oriserve.com