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features
design
support

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Description

Fluent Commerce is a cloud-based software company that specializes in smart order management for omnichannel merchants. Fluent Order Management platform can be fully managed in cloud and is code-free. It contains the essential components of unified commerce: distributed order management, in-store tooling inventory & location management customer service, fulfilment optimization and reporting. This allows retailers and brands to quickly increase revenue, lower costs, and win in the convenience war. Fluent Commerce works with regional and global brands like JD Sports, Samsung and Australia Post.

Description

Distributed Order Management (DOM) systems have emerged as essential components in the execution of supply chains, particularly for omnichannel fulfillment and various other applications across different industries. These systems enable the automation, optimization, and orchestration of order fulfillment processes by providing detailed visibility into orders, inventory levels, service requirements, costs, and operational constraints. DOM can be understood as a software platform that facilitates integrated planning and execution of fulfillment across diverse supply chain networks that are multi-echelon, multi-node, multi-partner, and multi-channel. In contrast to traditional Order Management Systems (OMS), which focus primarily on order processing, DOM systems emphasize the fulfillment aspect of orders. By leveraging their capabilities, Distributed Order Management determines the most efficient way to source an order, ensuring customer service commitments are met while minimizing total costs or achieving other specific company objectives. Moreover, the adoption of DOM systems can significantly enhance responsiveness and adaptability in an increasingly complex supply chain landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Arithon
Canopy
Elastic Path
Emporix
Marigold Engage+
Pendula
Pivotree
Versori
eBay

Integrations

Arithon
Canopy
Elastic Path
Emporix
Marigold Engage+
Pendula
Pivotree
Versori
eBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fluent Commerce

Country

Australia

Website

www.fluentcommerce.com

Vendor Details

Company Name

Softeon

Founded

1999

Country

United States

Website

www.softeon.com/our-solutions/supply-chain-planning/distributed-order-management

Product Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Dropshipping

Analytics / Reporting
Customer Service Management
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management
eCommerce Integration

Alternatives