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features
design
support

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Description

Claude is already part of your day. FlowMate is what lets it stop stopping at advice and actually get things done. Say what you want done once, in your own words, and it keeps happening without you rebuilding it every time. You decide how hands-off it gets. Trigger a flow yourself right inside Claude when you need it now. Set it to start on its own when something happens in the background. Or have it draft the work and hold for your okay before anything goes out. Either way it reaches into the apps your team already uses across sales, support, ops, and HR, and keeps a record of every run so nothing happens without you being able to see why.

Description

No matter the scale or configuration of your business, regardless of the number of agents involved, whether in customer service, sales, or support, our cloud contact center solution ensures that you remain central to every interaction. Imagine a world where agents experience greater job satisfaction and unprecedented levels of productivity, leading to every customer departing with a sense of fulfillment and a desire to return. In this environment, all service providers and businesses can leverage advanced cloud technology that is user-friendly and easily upgradable. Our platform is meticulously designed to minimize costs, reduce vendor complexities, and eliminate integration challenges. It offers the versatility to adapt to your unique operational needs while ensuring minimal interruptions. Thrio efficiently manages inbound and outbound communications across voice, SMS, chat, email, and social media channels. Our comprehensive routing engine seamlessly integrates these different communication avenues within an advanced native workflow automation system, representing the pinnacle of hybrid communication solutions. This innovative approach not only enhances customer engagement but also streamlines internal processes for improved overall performance.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

X (Twitter) Yes 
ActiveCampaign Yes 
BambooHR Yes 
GetMyInvoices Yes 
Gmail Yes 
HubSpot Customer Platform Yes 
Jotform Yes 
Mailchimp Yes 
Meisterplan Yes 
Microsoft Forms Yes 
Microsoft OneDrive Yes 
Microsoft PowerPoint Yes 
Samdock Yes 
SendFox Yes 
Typeform Yes 
WhatsApp No 
Xero Yes 
Zoho CRM Yes 
awork Yes 
weclapp Yes 

Integrations

X (Twitter) Yes 
ActiveCampaign No 
BambooHR No 
GetMyInvoices No 
Gmail No 
HubSpot Customer Platform No 
Jotform No 
Mailchimp No 
Meisterplan No 
Microsoft Forms No 
Microsoft OneDrive No 
Microsoft PowerPoint No 
Samdock No 
SendFox No 
Typeform No 
WhatsApp Yes 
Xero No 
Zoho CRM No 
awork No 
weclapp No 

Pricing Details

$15 per month
1 user
10,000 actions included
250k tokens included
Free Trial No 
Free Version Yes 

Pricing Details

$89 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FlowMate

Founded

2023

Country

Germany

Website

flowmate.io

Vendor Details

Company Name

Thrio

Country

United States

Website

www.thrio.com

Product Features

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Alternatives

Alternatives