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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

Description

Voksha is an advanced AI receptionist designed specifically for small businesses, providing seamless voice interaction for incoming calls in less than 200 milliseconds. It efficiently manages appointment scheduling by integrating directly with your current calendar, while also capturing and qualifying leads through organized data. Furthermore, Voksha ensures that missed calls are promptly returned within a 90-second timeframe. Among its standout features are: - Round-the-clock call handling with human-like conversational abilities - Immediate appointment scheduling coupled with calendar synchronization - Effective lead collection and assessment - Rapid missed call follow-up within 90 seconds - Smart call forwarding based on the agent's availability and expertise - Compliance with HIPAA regulations and protection against social engineering - Compatibility with platforms like Salesforce, HubSpot, Clio, Google Calendar, Slack, and additional services With prices starting at just $15 per month, Voksha requires no long-term contracts and can be set up in less than five minutes, making it an ideal solution for busy small business owners seeking efficiency. This innovative tool not only enhances customer service but also streamlines operational tasks, allowing businesses to focus on growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
8x8 Yes 
Amazon Connect Yes 
Curb Business Yes 
Epsilon Data Yes 
Experity Yes 
FortiVoice Yes 
Happy Returns Yes 
Influx Yes 
Justuno Yes 
Linc Yes 
Loop Subscriptions Yes 
Nextiva Yes 
Ordergroove Yes 
Recharge Yes 
Richpanel Yes 
Salesforce Agentforce Service Yes 
SmartMove Yes 
Yotpo Yes 

Integrations

HubSpot CRM Yes 
8x8 No 
Amazon Connect No 
Curb Business No 
Epsilon Data No 
Experity No 
FortiVoice No 
Happy Returns No 
Influx No 
Justuno No 
Linc No 
Loop Subscriptions No 
Nextiva No 
Ordergroove No 
Recharge No 
Richpanel No 
Salesforce Agentforce Service No 
SmartMove No 
Yotpo No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$15/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Vendor Details

Company Name

Voksha

Founded

2025

Country

United States

Website

voksha.com

Alternatives

Alternatives