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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

Description

VOXA Voice Agent is a web-based artificial intelligence solution designed for the hospitality and real estate sectors, enabling seamless voice and chat interactions. It incorporates each business's verified property details, guidelines, services, and frequently asked questions. Visitors to the website can pose common inquiries, receive instant replies, and be directed towards booking, inquiries, viewings, or contact options. The platform adeptly discerns conversational intent, gathers relevant context from guests or leads, and escalates requests when necessary information is absent or when human intervention is warranted. In the hospitality realm, it addresses needs related to amenities, arrival instructions, property rules, and typical questions during stays, while in real estate, it handles inquiries about properties, requirements for buyers or tenants, and requests for viewings. Furthermore, the client dashboard offers insights into interactions, the status of the agent, AI confidence levels, and instances of escalation. VOXA is designed to enhance, rather than replace, the existing systems of property management, booking, customer relationship management, and the human workforce. By integrating smoothly with these systems, it maximizes operational efficiency and improves customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect Yes 
Amazon Web Services (AWS) Yes 
Attentive Yes 
Broadvoice Yes 
Clockwise Yes 
EPIC HRMS Yes 
Experity Yes 
Gladly Yes 
Gorgias Yes 
Influx Yes 
Kustomer Yes 
Lang.ai Yes 
Qure4u Yes 
Route Yes 
Shopify Yes 
Solv Yes 
Talkdesk Yes 
WooCommerce Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

Amazon Connect No 
Amazon Web Services (AWS) No 
Attentive No 
Broadvoice No 
Clockwise No 
EPIC HRMS No 
Experity No 
Gladly No 
Gorgias No 
Influx No 
Kustomer No 
Lang.ai No 
Qure4u No 
Route No 
Shopify No 
Solv No 
Talkdesk No 
WooCommerce No 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

€79/month + €99 one-time activ
14-day free trial at €0. VOXA Starter is €79/month plus a one-time €99 activation fee. Includes one property, one AI agent, guest inquiry handling, live website conversations, basic client dashboard access, email support, and assisted onboarding. Professional and Enterprise are planned roadmap tiers and are not currently available for purchase.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Vendor Details

Company Name

AIBUILDHUBS G.P.

Founded

2026

Country

Greece

Website

aibuildhubs.com/voxa-ai-voice-agent-real-estate-hotels/

Product Features

Alternatives

Alternatives