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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

Description

Suzee AI transforms how businesses handle phone calls by providing a human-like voice assistant that answers every call around the clock. It doesn’t just pick up missed calls—it engages in real conversations, schedules appointments, answers FAQs, and forwards only critical calls to you, saving precious time. You can customize when Suzee answers, either all day or only after business hours, so it fits your workflow perfectly. Trained once with your business information, Suzee remembers everything and speaks naturally in 50+ languages, making it ideal for global customer bases. Suzee helps reduce missed calls to zero and increase revenue, as seen with clients like Rodriguez Property Management and Bright Smiles Dental. It handles emergency calls promptly and filters out spam, allowing you to focus on running your business. Setup is quick and easy, with no need to change your existing phone number. With Suzee AI, you gain a reliable virtual receptionist that never sleeps.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

8x8 Yes 
Ada Yes 
Adobe Commerce Yes 
Amazon Connect Yes 
Attentive Yes 
Autofleet Yes 
Avaya Cloud Office Yes 
Fulfil Yes 
Genesys Cloud CX Yes 
Gorgias Yes 
Influx Yes 
Infocabs Yes 
Justuno Yes 
Linc Yes 
Microsoft Dataverse Yes 
Narvar Yes 
Redo Yes 
Snowflake Yes 
Stay AI Yes 
Vonage Business Yes 

Integrations

8x8 No 
Ada No 
Adobe Commerce No 
Amazon Connect No 
Attentive No 
Autofleet No 
Avaya Cloud Office No 
Fulfil No 
Genesys Cloud CX No 
Gorgias No 
Influx No 
Infocabs No 
Justuno No 
Linc No 
Microsoft Dataverse No 
Narvar No 
Redo No 
Snowflake No 
Stay AI No 
Vonage Business No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$79
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Vendor Details

Company Name

Suzee AI

Founded

2025

Country

United States

Website

suzeeai.com

Alternatives

Alternatives