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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

Description

SkipCalls is an innovative AI voice agent platform that transforms telephone interactions for both businesses and consumers. For B2B customers, it offers round-the-clock AI phone agents that seamlessly integrate with various CRM systems like Salesforce and HubSpot, as well as calendar applications such as Google Calendar and Outlook, in addition to helpdesk solutions. The platform boasts cutting-edge voice AI features, including natural language processing, real-time transcription, and analytics, along with customizable AI personas that align with a brand's voice. On the B2C side, SkipCalls serves as an AI-driven voicemail and outbound calling assistant that alleviates phone-related anxiety by managing appointment scheduling, call screening, spam filtering, and delivering immediate call summaries. Furthermore, the platform includes support for webhooks, REST API, and Model Context Protocol (MCP), ensuring smooth integration into existing workflows, making it especially beneficial for sectors like healthcare, legal services, retail, and any service-oriented businesses looking to automate their routine phone communications. Ultimately, SkipCalls aims to enhance efficiency and improve the overall user experience in phone communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
8x8 Yes 
Ada Yes 
Autocab Yes 
Autofleet Yes 
Avaya Cloud Office Yes 
Epsilon Data Yes 
Five9 Yes 
Flywheel Yes 
Help Scout Yes 
InteractionSync Yes 
Linc Yes 
Loop Subscriptions Yes 
Redo Yes 
RingCentral AI Receptionist Yes 
Salesforce Agentforce Service Yes 
Siena Yes 
Spectrum Yes 
Talkdesk Yes 
Zowie Yes 

Integrations

HubSpot CRM Yes 
8x8 No 
Ada No 
Autocab No 
Autofleet No 
Avaya Cloud Office No 
Epsilon Data No 
Five9 No 
Flywheel No 
Help Scout No 
InteractionSync No 
Linc No 
Loop Subscriptions No 
Redo No 
RingCentral AI Receptionist No 
Salesforce Agentforce Service No 
Siena No 
Spectrum No 
Talkdesk No 
Zowie No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$3.99
3.99 per week or 99 per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Vendor Details

Company Name

SkipCalls

Founded

2025

Country

United States

Website

skipcalls.app

Alternatives

Alternatives