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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

Description

Download the Flip app to explore authentic video reviews made by actual customers. As a hub for social commerce, Flip enables users to uncover products by scrolling through immediately available content shared by fellow members of the community, allowing for effortless one-click purchases with complimentary same-day shipping on orders over $25. Flip empowers every shopper to transform into a creator by sharing video reviews of their buys, earning commissions based on how well their content performs in terms of engagement and sales. You can easily access Flip by downloading it from either the Apple App Store or Google Play Store, or by visiting our website directly. Participate in the community by voting and engaging with content to earn exciting rewards, while also adding items to your shopping cart directly from your feed. Reviews can only be submitted for items bought through Flip, whether via the app or the website, ensuring authenticity in feedback. All orders are dispatched on the same business day, and returning items is hassle-free, as we prioritize your satisfaction. Through the app, you can express your thoughts and provide feedback on the products you receive from Flip, contributing to a vibrant community of shoppers and creators.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall Yes 
BigCommerce Yes 
Dixa Yes 
EPIC HRMS Yes 
FortiVoice Yes 
Graphite Yes 
HubSpot CRM Yes 
Kodif Yes 
Lang.ai Yes 
LinkedIn No 
Postscript Yes 
Qure4u Yes 
RingCentral AI Receptionist Yes 
Shopify Yes 
SmartMove Yes 
Spectrum Yes 
Talkdesk Yes 
WooCommerce Yes 
Zendesk Yes 
eClinicalWorks Yes 

Integrations

Aircall No 
BigCommerce No 
Dixa No 
EPIC HRMS No 
FortiVoice No 
Graphite No 
HubSpot CRM No 
Kodif No 
Lang.ai No 
LinkedIn Yes 
Postscript No 
Qure4u No 
RingCentral AI Receptionist No 
Shopify No 
SmartMove No 
Spectrum No 
Talkdesk No 
WooCommerce No 
Zendesk No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Vendor Details

Company Name

Flip

Country

United States

Website

help.flip.shop/what-is-flip/

Product Features

Alternatives

Alternatives

Flipped Reviews

Flipped

Crucial Human