Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.
Description
Download the Flip app to explore authentic video reviews made by actual customers. As a hub for social commerce, Flip enables users to uncover products by scrolling through immediately available content shared by fellow members of the community, allowing for effortless one-click purchases with complimentary same-day shipping on orders over $25. Flip empowers every shopper to transform into a creator by sharing video reviews of their buys, earning commissions based on how well their content performs in terms of engagement and sales. You can easily access Flip by downloading it from either the Apple App Store or Google Play Store, or by visiting our website directly. Participate in the community by voting and engaging with content to earn exciting rewards, while also adding items to your shopping cart directly from your feed. Reviews can only be submitted for items bought through Flip, whether via the app or the website, ensuring authenticity in feedback. All orders are dispatched on the same business day, and returning items is hassle-free, as we prioritize your satisfaction. Through the app, you can express your thoughts and provide feedback on the products you receive from Flip, contributing to a vibrant community of shoppers and creators.
API Access
Has API
No
API Access
Has API
No
Integrations
Aircall
Yes
BigCommerce
Yes
Dixa
Yes
EPIC HRMS
Yes
FortiVoice
Yes
Graphite
Yes
HubSpot CRM
Yes
Kodif
Yes
Lang.ai
Yes
LinkedIn
No
Integrations
Aircall
No
BigCommerce
No
Dixa
No
EPIC HRMS
No
FortiVoice
No
Graphite
No
HubSpot CRM
No
Kodif
No
Lang.ai
No
LinkedIn
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flip
Founded
2018
Country
United States
Website
flipcx.com
Vendor Details
Company Name
Flip
Country
United States
Website
help.flip.shop/what-is-flip/