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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For more than two decades, Flightdeck has been dedicated to serving its customers since its inception in 2001. We cater to a diverse range of businesses, including estate agents and manufacturers, with a primary focus on the SME sector. Our ERP solutions are offered at a fraction of the price of traditional systems, making them accessible to smaller enterprises. At Flightdeck, we position ourselves between off-the-shelf software and fully customized solutions, allowing us to create add-ins that enhance the core application with tailored functionality. This approach has two main advantages: it enables us to develop small segments of code that require minimal testing and allows for straightforward deployment. Additionally, it minimizes risk for our clients, as development is swift and adjustments can be made easily if the outcome isn't as anticipated. The core Flightdeck application receives updates twice a year, driven by customer input, and successful features are incorporated into the main system. By continuously evolving based on user feedback, we ensure that our offerings remain relevant and effective in meeting the needs of our clients.

Description

SYNCRO is a cutting-edge live chat solution that exclusively leverages SMS technology, enabling users to access a range of innovative features. While many are acquainted with live chat software, few truly understand which chat tool aligns best with their business approach. Through our analysis, we've identified several prevalent shortcomings among live chat service providers and applications. Typically, users find themselves needing to be next to their computers to engage with potential customers, or they must rely on others to handle inquiries for them. This reliance can pose significant risks to your business. For one, the last thing anyone desires is to be tethered to their workstation. Additionally, it’s crucial to reflect on this: why would you choose to delegate communication with valuable leads to someone else? By using SYNCRO, you can reclaim your freedom and engage directly with customers in real-time, enhancing both efficiency and connection.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Heylee No 

Integrations

Heylee Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Software Sculptors

Website

softwaresculptors.co.uk

Vendor Details

Company Name

SYNCRO

Country

Canada

Website

www.syncrowebchat.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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