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Description
Flai is a cutting-edge AI communication platform tailored specifically for car dealerships, enabling them to respond to customer inquiries around the clock and across various channels, mimicking the expertise of their top salespeople. While the best employees excel at converting opportunities into appointments, their availability is limited; Flai fills this gap by managing calls, SMS, and emails, ensuring dealerships never miss a call and can engage with existing customers effectively. This innovative tool not only helps convert recalls into scheduled appointments but also allows for immediate follow-up with leads, captures potential customers outside of business hours, and revitalizes dormant leads. In the service department, Flai guarantees that every call is answered, appointments are organized, and customer identities are recognized upon calling, while also facilitating automatic outreach for routine maintenance and highlighting open recalls. For sales, Flai performs lead follow-ups just like an exceptional representative would, checks inventory for accurate responses, notifies the team when human involvement is necessary, and seamlessly integrates new leads into the CRM system. Overall, Flai empowers dealerships to enhance their operational efficiency and customer engagement significantly.
Description
Transform your dealership's website by moving past traditional lead forms and offering customers engaging, modern interactions. Whether it's scheduling a test drive at their convenience—be it at home, their workplace, or the dealership itself—or enabling them to get pre-qualified and access their FICO® Score directly online, these features enhance user experience. Additionally, customers can obtain instant offers for their vehicles and complete the entire vehicle purchase process online through sophisticated Digital Retailing Technology. Given that many users access your site via mobile devices, the iSuite of Technology is designed with a mobile-first approach. Each engagement solution is meticulously crafted to keep customers on your domain, allowing for comprehensive tracking through Google Analytics while delivering a seamless, modern experience tailored to your dealership's OEM branding. This innovative approach not only enhances customer satisfaction but also strengthens your online presence in an increasingly digital marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Cloud Development Kit (CDK)
Yes
Dealer-FX
Yes
ERA-IGNITE
Yes
Tekion
Yes
VinSolutions Connect CRM
Yes
Xtime
Yes
myKaarma
Yes
vAuto
Yes
Integrations
AWS Cloud Development Kit (CDK)
No
Dealer-FX
No
ERA-IGNITE
No
Tekion
No
VinSolutions Connect CRM
No
Xtime
No
myKaarma
No
vAuto
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flai
Country
United States
Website
www.useflai.com
Vendor Details
Company Name
intice
Founded
2011
Country
United States
Website
intice.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
