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support

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Description

By harnessing unparalleled data and intelligence, we revolutionize guest engagement, establishing ourselves as the trailblazers in restaurant CRM, analytics, and marketing strategies. With over two decades of exceptional service and a customer base of more than 50,000 satisfied clients, we have mastered the art of restaurant marketing. Our key to success lies in delivering engaging and tailored content that keeps your patrons coming back for more. We can integrate any or all of your data sources — including Point of Sale systems, reservations, delivery platforms, and online ordering — to enhance your marketing efforts. If you have the data, we will connect to it seamlessly and guide you on leveraging this intelligence for more impactful marketing strategies. Every guest's relationship with your brand is a dynamic journey. We assist you in creating comprehensive profiles that enhance and optimize each interaction, enabling you to derive insights that inform targeted promotions and foster customer loyalty. By understanding these evolving narratives, you can build a lasting connection with your clientele that ultimately drives business growth.

Description

At Roundel, the foundation of our approach lies in building meaningful relationships; by leveraging our exceptional insight into the Target guest and fostering collaboration, we craft media experiences that enable everyone to embrace the joy found in everyday moments. This allows brands to effectively connect with diverse audiences on a large scale. Our profound understanding of the target guest empowers us to present your brand to our community in thoughtful, cooperative, and highly impactful manners. The outcome transcends merely boosting sales; it cultivates deeper connections with the individuals who are vital to your success. To truly resonate with the lives of our target guests, it is essential that we first comprehend their needs and preferences. Armed with this level of insight, we create solutions that are not only human-centric but also elevated and pleasantly surprising. Furthermore, we connect with guests actively searching on Google, utilizing retail-focused ad formats, such as shopping ads, that enhance product visibility on search engine results pages, thereby enriching the overall customer experience. Ultimately, our goal is to transform how brands engage with consumers, creating lasting impressions that foster loyalty and trust.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BarTender Yes 
ChannelAdvisor No 
CitrusAd No 
ConnectPointz Yes 
Criteo No 
Facebook Ads No 
Flywheel No 
GMDH Streamline Yes 
Google Ads No 
Instagram Ads No 
Intentwise No 
LeafLink Yes 
Marin Software No 
Meta Ads No 
Pacvue No 
Perpetua No 
Rayven Yes 
Skai No 
Snapchat Ads No 
YouTube Ads No 

Integrations

BarTender No 
ChannelAdvisor Yes 
CitrusAd Yes 
ConnectPointz No 
Criteo Yes 
Facebook Ads Yes 
Flywheel Yes 
GMDH Streamline No 
Google Ads Yes 
Instagram Ads Yes 
Intentwise Yes 
LeafLink No 
Marin Software Yes 
Meta Ads Yes 
Pacvue Yes 
Perpetua Yes 
Rayven No 
Skai Yes 
Snapchat Ads Yes 
YouTube Ads Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fishbowl

Founded

2001

Country

United States

Website

fishbowl.com

Vendor Details

Company Name

Roundel

Country

United States

Website

roundel.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

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