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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.

Description

Routepost serves as an AI-powered receptionist tailored specifically for service-oriented businesses such as HVAC contractors, electricians, plumbers, landscapers, salons, and cleaning services. Available around the clock, it efficiently manages every incoming call and text, schedules appointments directly onto your calendar, sends automated reminders, follows up on pending quotes, and solicits reviews after jobs are completed. This eliminates the risk of missed calls, voicemails, or lost leads. With a competitive starting price of just $49 per month, it is more affordable than traditional answering services. Routepost is compatible with any service business that requires appointment bookings, including home services like HVAC and plumbing, beauty establishments such as salons and spas, as well as cleaning, landscaping, and medical services. A 14-day free trial is offered without the need for a credit card, allowing businesses to experience the benefits firsthand. Additionally, Routepost ensures seamless communication, enhancing customer satisfaction and engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Calendly Yes 
Cliniko Yes 
Fergus Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
ServiceM8 Yes 

Integrations

Calendly No 
Cliniko No 
Fergus No 
Google Calendar No 
HubSpot CRM No 
Microsoft 365 No 
ServiceM8 No 

Pricing Details

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Digital Waves

Country

New Zealand

Website

www.firstvoice.co.nz

Vendor Details

Company Name

Routepost

Website

routepost.polsia.app

Product Features

Product Features

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Alternatives

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