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Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
Description
Ringmere serves as an AI-driven phone receptionist tailored for UK service-oriented businesses. This innovative system provides 24/7 coverage of your business line, utilizing a natural, real-time voice to handle calls and facilitate bookings during the conversation. It seamlessly checks live availability via Google Calendar or Outlook, ensuring that only genuinely open time slots are offered and verifying again right before finalizing any booking to prevent double-bookings. The AI is programmed to respond only to inquiries regarding services, pricing, and operational hours that you have pre-approved, effectively screening urgent calls by forwarding them to your personal phone or taking messages for your attention. Restaurants benefit from managing table reservations and takeaway orders based on their actual menu offerings, while hotels can access real-time room availability through integrated platforms like Beds24 and Cloudbeds. Each call is meticulously transcribed and summarized, accompanied by SMS confirmations and features like text-back for missed calls and spam filtering. For those looking to enhance their communication channels, the Growth and Pro plans include WhatsApp and SMS chat capabilities, along with support for over 30 languages. You can either retain your existing number or opt for a complimentary UK number. Subscription plans begin at £49 per month, excluding VAT, and come with a 7-day free trial, allowing businesses to experience the service without any initial commitment. Overall, Ringmere is designed to streamline operations and improve customer interaction for service businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Calendly
Yes
Cliniko
Yes
Fergus
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Integrations
Calendly
No
Cliniko
No
Fergus
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Pricing Details
£49/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz
Vendor Details
Company Name
Ringmere (Peoplely Ltd)
Founded
2025
Country
United Kingdom
Website
ringmere.com