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Average Ratings 0 Ratings
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
Description
Ringbrook serves as an AI receptionist tailored for plumbers, HVAC technicians, electricians, roofers, and various small trade and home-service enterprises. You retain your existing phone number; simply dial a short code from your service provider, and any unanswered calls are seamlessly directed to Brook, the AI representative. Answering in your business's name, day or night, she introduces herself as an AI and gathers essential information with inquiries like the issue at hand, the caller's name, callback number, address, and urgency of the request. Just moments after the call, you receive a text detailing the conversation, and each call is both recorded and transcribed for your convenience on your dashboard. If a caller wishes to speak with a specific individual, Brook can transfer the call directly to your cell phone. By integrating Google Calendar, she can schedule appointments during the hours you specify. Subscription plans begin at $99 monthly, with no binding contract, no initial setup fees, and a risk-free 30-day money-back guarantee, making it an accessible option for service professionals. This innovative solution enhances efficiency while ensuring that no customer query goes unanswered.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Calendly
Yes
Cliniko
Yes
Fergus
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Integrations
Calendly
No
Cliniko
No
Fergus
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Pricing Details
$99/month
Starter $99/month (250 minutes), Busy $179/month (600 minutes), Pro $299/month (1,200 minutes). Extra minutes 25 cents. Month to month, no contract, no setup fee, 30-day money-back guarantee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz
Vendor Details
Company Name
Reservation Destination LLC
Founded
2026
Country
United States
Website
ringbrook.com