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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FirstDigital Telecom stands out as a prominent telecommunications provider, garnering both national and local acclaim in the communications sector for its expertise in design, construction, implementation, and operational services. The company offers an extensive range of business solutions that encompass local voice, long-distance communication, internet services, VoIP, cloud PBX, hosting, co-location, managed services, and fiber-to-the-premise/tower options. By utilizing a robust, secure, and flexible data and cloud services network that is also fault-tolerant, FirstDigital delivers significant economic advantages to its clients while ensuring a top-notch service experience and enhancing overall business productivity. Since its inception in 2000, FirstDigital has been dedicated to building, operating, and maintaining fiber networks, employing skilled engineering teams that implement best-in-class equipment and adhere to high design standards to secure long-term adaptability, optimal uptime, and assured quality in service delivery. The commitment to excellence not only solidifies FirstDigital's reputation but also positions it as a reliable partner for businesses looking to thrive in a competitive digital landscape.

Description

We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA No 
BrightGauge No 
Freshdesk No 
HaloCSM No 
HubSpot CRM No 
HubSpot Customer Platform No 
IT Glue No 
IT Portal No 
ITBoost No 
Kaseya BMS No 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Teams No 
MyGlue No 
Network Glue No 
Salesforce No 
ServiceNow No 
Zendesk No 

Integrations

Autotask PSA Yes 
BrightGauge Yes 
Freshdesk Yes 
HaloCSM Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IT Glue Yes 
IT Portal Yes 
ITBoost Yes 
Kaseya BMS Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
MyGlue Yes 
Network Glue Yes 
Salesforce Yes 
ServiceNow Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FirstDigital

Founded

2000

Country

United States

Website

firstdigital.com

Vendor Details

Company Name

bvoip

Founded

2014

Country

United States

Website

www.bvoip.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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