Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Rebuild the trust between your business and its clients by offering personalized call displays and removing unidentified numbers. By utilizing branded calling from First Orion, you can enhance revenue, increase productivity, and foster greater customer loyalty. This approach not only elevates your brand's reputation and customer experience but also provides critical insights into your calling strategies. With a unified platform for managing and labeling calls, Engage represents the next step forward in branded call displays. By using vibrant colors and comprehensive branding, you can amplify your brand's visibility across all devices. As number-spoofing becomes an increasingly prevalent fraud strategy that damages both your clients and your brand's integrity, it's essential to reclaim your call branding with Sentry, which serves as the ultimate defense for businesses that handle a high volume of calls. INFORM Branded Calling empowers companies to personalize their outbound call displays, instilling confidence in customers when they receive phone calls. In this rapidly evolving digital landscape, prioritizing call authenticity can significantly impact your business's long-term success.
Description
Voxbay is a cloud-based platform that leverages AI to enhance telephony and unified communications for businesses, regardless of their size. This all-encompassing contact center solution includes features such as multilevel IVR, predictive dialing, virtual phone numbers, call masking, conferencing capabilities, live call monitoring and transfers, call recording, as well as management for leads and tickets. In addition, it offers SMS and WhatsApp messaging functions, paired with AI-driven routing for calls. The platform effortlessly connects with CRM systems like Zoho, ensuring that all interactions are logged automatically, and it provides access to virtual numbers in over 65 countries worldwide. Users benefit from real-time dashboards that track agent performance, receive automated notifications, and can integrate social media for a more holistic communication strategy. With an impressive uptime of 99.9%, strong security measures, and the ability to scale according to business needs, Voxbay significantly enhances both inbound and outbound communications while optimizing workflows and improving customer engagement through centralized management and intelligent data analytics. This combination of features positions Voxbay as a leader in the communication technology space, making it an invaluable asset for any growing business.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Bitrix24
No
Freshdesk
No
HubSpot CRM
No
LeadSquared
No
Microsoft Teams
No
Odoo
No
Pipedrive
No
Salesforce
No
Slack
No
WhatsApp
No
Integrations
Bitrix24
Yes
Freshdesk
Yes
HubSpot CRM
Yes
LeadSquared
Yes
Microsoft Teams
Yes
Odoo
Yes
Pipedrive
Yes
Salesforce
Yes
Slack
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
First Orion
Founded
2008
Country
United States
Website
firstorion.com
Vendor Details
Company Name
Voxbay
Country
India
Website
voxbay.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
No
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No