Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FirmScribe serves as a robust communication archiving solution tailored for organizations, enabling them to efficiently capture, store, and review messages from iMessage, SMS, and WhatsApp on iPhones, all while ensuring compliance with SEC and FINRA message-archiving standards. Since its inception in 2017, the platform has successfully onboarded numerous devices and archived billions of messages from Apple, all the while maintaining the users' original messaging experience and phone numbers without requiring any additional applications or phone numbers, thereby simplifying compliance for administrators who can manage enrolled users with ease. The system provides a user-friendly administration interface, centralized data collection capabilities, and built-in protections against compliance oversights, featuring options for capturing historical messages, supporting federated authentication, sending proactive alerts, and facilitating bulk user onboarding, with WhatsApp message capture offered at no additional cost. Additionally, FirmScribe boasts specialized solutions such as SELECTCapture, which allows organizations to focus solely on archiving business-related message threads, enhancing their compliance efforts further. This comprehensive approach ensures that organizations can navigate the complexities of communication archiving with confidence and efficiency.
Description
Global 100 companies trust GRAX to enable them to:
✔ Maintain 100% Digital Chain of Custody
✔ Take ownership and control of all Salesforce backup and archive data
✔ Backup, archive, and recover multiple Salesforce Orgs
✔ Reduce storage costs and improve Org performance
✔ Reuse backup/archive data in analytics & reporting
✔ Track manually deleted data
✔ Bring historical Salesforce data into data warehouses
✔ Report on multiple orgs in tools like Tableau
✔ Improve global compliance and governance
✔ Make better predictions through reporting
✔ Answer business questions with their data
Your Salesforce backup and archive data has strategic value. GRAX helps you maximize that value by letting you reuse your history to ADAPT FASTER.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple iOS
Yes
Microsoft Azure
Yes
Microsoft Entra
Yes
Salesforce
No
WhatsApp
Yes
Zoho Assist
Yes
iMessage
Yes
Integrations
Apple iOS
No
Microsoft Azure
No
Microsoft Entra
No
Salesforce
Yes
WhatsApp
No
Zoho Assist
No
iMessage
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$9,000/mo per Salesforce Org
Includes unlimited Salesforce users
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FirmScribe
Founded
2017
Country
United States
Website
www.firmscribe.com
Vendor Details
Company Name
GRAX
Founded
2018
Country
United States
Website
www.grax.com
Product Features
Archiving
Access Control
No
Data Deduplication
No
Document Management
No
Email Archiving
No
Multimedia Archiving
No
Retention Management
No
Storage Management
No
Version Control
No
Web Archiving
No
eDiscovery
No
Product Features
Archiving
Access Control
No
Data Deduplication
No
Document Management
Yes
Email Archiving
Yes
Multimedia Archiving
Yes
Retention Management
No
Storage Management
Yes
Version Control
Yes
Web Archiving
Yes
eDiscovery
No
Backup
Backup Log
Yes
Backup Scheduling
Yes
Cloud Backup
Yes
Compression
No
Continuous Backup
Yes
Encryption
Yes
Incremental Backup
Yes
Local Server Options
No
Remote Server Options
No
Secure Data Storage
Yes
Web Access / Restoration
Yes
Business Continuity
Backup Log
Yes
Backup Scheduling
Yes
Compression
No
Continuous Backup
Yes
Encryption
Yes
Incremental Backup
Yes
Local Server Options
No
Multiple System Support
Yes
Remote Server Options
No
Secure Data Storage
Yes
Web Access / Restoration
Yes
Cloud Management
Access Control
Yes
Billing & Provisioning
No
Capacity Analytics
Yes
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
Yes
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Data Governance
Access Control
Yes
Data Discovery
Yes
Data Mapping
No
Data Profiling
Yes
Deletion Management
Yes
Email Management
Yes
Policy Management
No
Process Management
No
Roles Management
Yes
Storage Management
Yes