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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

FirmScribe serves as a robust communication archiving solution tailored for organizations, enabling them to efficiently capture, store, and review messages from iMessage, SMS, and WhatsApp on iPhones, all while ensuring compliance with SEC and FINRA message-archiving standards. Since its inception in 2017, the platform has successfully onboarded numerous devices and archived billions of messages from Apple, all the while maintaining the users' original messaging experience and phone numbers without requiring any additional applications or phone numbers, thereby simplifying compliance for administrators who can manage enrolled users with ease. The system provides a user-friendly administration interface, centralized data collection capabilities, and built-in protections against compliance oversights, featuring options for capturing historical messages, supporting federated authentication, sending proactive alerts, and facilitating bulk user onboarding, with WhatsApp message capture offered at no additional cost. Additionally, FirmScribe boasts specialized solutions such as SELECTCapture, which allows organizations to focus solely on archiving business-related message threads, enhancing their compliance efforts further. This comprehensive approach ensures that organizations can navigate the complexities of communication archiving with confidence and efficiency.

Description

Global 100 companies trust GRAX to enable them to: ✔ Maintain 100% Digital Chain of Custody ✔ Take ownership and control of all Salesforce backup and archive data ✔ Backup, archive, and recover multiple Salesforce Orgs ✔ Reduce storage costs and improve Org performance ✔ Reuse backup/archive data in analytics & reporting ✔ Track manually deleted data ✔ Bring historical Salesforce data into data warehouses ✔ Report on multiple orgs in tools like Tableau ✔ Improve global compliance and governance ✔ Make better predictions through reporting ✔ Answer business questions with their data Your Salesforce backup and archive data has strategic value. GRAX helps you maximize that value by letting you reuse your history to ADAPT FASTER.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple iOS Yes 
Microsoft Azure Yes 
Microsoft Entra Yes 
Salesforce No 
WhatsApp Yes 
Zoho Assist Yes 
iMessage Yes 

Integrations

Apple iOS No 
Microsoft Azure No 
Microsoft Entra No 
Salesforce Yes 
WhatsApp No 
Zoho Assist No 
iMessage No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$9,000/mo per Salesforce Org
Includes unlimited Salesforce users
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FirmScribe

Founded

2017

Country

United States

Website

www.firmscribe.com

Vendor Details

Company Name

GRAX

Founded

2018

Country

United States

Website

www.grax.com

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management Yes 
Email Archiving Yes 
Multimedia Archiving Yes 
Retention Management No 
Storage Management Yes 
Version Control Yes 
Web Archiving Yes 
eDiscovery No 

Backup

Backup Log Yes 
Backup Scheduling Yes 
Cloud Backup Yes 
Compression No 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options No 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Business Continuity

Backup Log Yes 
Backup Scheduling Yes 
Compression No 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Cloud Management

Access Control Yes 
Billing & Provisioning No 
Capacity Analytics Yes 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Data Governance

Access Control Yes 
Data Discovery Yes 
Data Mapping No 
Data Profiling Yes 
Deletion Management Yes 
Email Management Yes 
Policy Management No 
Process Management No 
Roles Management Yes 
Storage Management Yes 

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