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Description

Want to engage your customers better? At Firework, we're dedicated to helping you do just that. Our state-of-the-art video commerce solution is designed to help brands, retailers, and publishers create interactive and engaging experiences on their digital storefronts. With Firework, you'll be able to showcase your products in a compelling way that drives sales and fosters deep emotional connections with your customers. Our powerful livestream and shoppable video technologies enable you to create a seamless shopping experience that's both fun and informative, making it easy for your customers to discover and purchase your products. But the benefits of Firework don't stop there. Our platform also provides critical insights into customer behavior and preferences, helping you optimize your marketing strategies and drive even greater success. Plus, our user-friendly interface and seamless integration with your existing tech stack make it easy to get started, no matter what level of tech expertise you have. At Firework, we're passionate about helping you engage your customers in a way that drives real results for your business. We are powering over 1000 brands like Walmart, Samsung, L'Oréal, Guess, Vogue etc. Request a demo today

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Experience Platform No 
Appbrew Yes 
Gorgias No 
Intercom No 
LiveChat No 
Olark No 
Tidio No 
WordPress Yes 
Zendesk No 

Integrations

Magento Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Experience Platform Yes 
Appbrew No 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Olark Yes 
Tidio Yes 
WordPress No 
Zendesk Yes 

Pricing Details

Custom

STARTER
Best for small businesses that want to add livestreaming and short video to their websites.

PLUS
Best for a business that is operating at scale and wants to bring their brand to the next level with livestreaming and short video.

ENTERPRISE
Best for enterprise clients. Let us work together to tailor our services to best fit your business needs.
Free Trial No 
Free Version No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Firework

Founded

2017

Country

United States

Website

firework.com

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Product Features

Live Streaming

Access Control Yes 
Audience Analytics Yes 
Audience Engagement Yes 
Browser-based No 
Customizable Branding Yes 
Encoding No 
Event Scheduling Yes 
Live Streaming Production Yes 
Moderation No 
Monetization Tools No 
Multi-Screen / Split-Screen No 
Multiple Camera Feeds No 
Multistreaming No 
Session Recording Yes 
Social Media Integration Yes 
Streaming Platform Integration No 

Video

Analytics Yes 
Brand Overlay Yes 
Bulk Uploading No 
Closed Captions No 
Mobile Screen Support Yes 
Privacy Options No 
Social Sharing Yes 
Video Looping No 
Video Streaming Yes 

Video Advertising

Ad Optimization Yes 
Collaboration Tools No 
Creative Asset Management No 
Demand-Side Platform (DSP) No 
Design Ads No 
Display Advertising Yes 
In-App Video Yes 
Media Buying No 
Reporting / Analytics Yes 
Social Advertising Yes 
Supply-Side Platform (SSP) No 
Video Monetization No 

Video Making

Animation No 
Collaboration Tools No 
Customizable Branding Yes 
Drag & Drop Yes 
Media Library Yes 
Privacy Options No 
Social Sharing Yes 
Templates Yes 
Text Overlay Yes 
Text to Video No 
Video Capture No 
Voice-Over No 

Alternatives

Alternatives