Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Want to engage your customers better? At Firework, we're dedicated to helping you do just that. Our state-of-the-art video commerce solution is designed to help brands, retailers, and publishers create interactive and engaging experiences on their digital storefronts.
With Firework, you'll be able to showcase your products in a compelling way that drives sales and fosters deep emotional connections with your customers. Our powerful livestream and shoppable video technologies enable you to create a seamless shopping experience that's both fun and informative, making it easy for your customers to discover and purchase your products.
But the benefits of Firework don't stop there. Our platform also provides critical insights into customer behavior and preferences, helping you optimize your marketing strategies and drive even greater success. Plus, our user-friendly interface and seamless integration with your existing tech stack make it easy to get started, no matter what level of tech expertise you have.
At Firework, we're passionate about helping you engage your customers in a way that drives real results for your business. We are powering over 1000 brands like Walmart, Samsung, L'Oréal, Guess, Vogue etc. Request a demo today
Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Magento
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Experience Platform
No
Appbrew
Yes
Gorgias
No
Intercom
No
LiveChat
No
Olark
No
Integrations
Magento
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Experience Platform
Yes
Appbrew
No
Gorgias
Yes
Intercom
Yes
LiveChat
Yes
Olark
Yes
Pricing Details
Custom
STARTER
Best for small businesses that want to add livestreaming and short video to their websites.
PLUS
Best for a business that is operating at scale and wants to bring their brand to the next level with livestreaming and short video.
ENTERPRISE
Best for enterprise clients. Let us work together to tailor our services to best fit your business needs.
STARTER
Best for small businesses that want to add livestreaming and short video to their websites.
PLUS
Best for a business that is operating at scale and wants to bring their brand to the next level with livestreaming and short video.
ENTERPRISE
Best for enterprise clients. Let us work together to tailor our services to best fit your business needs.
Free Trial
No
Free Version
No
Pricing Details
$66 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Firework
Founded
2017
Country
United States
Website
firework.com
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Product Features
Live Streaming
Access Control
Yes
Audience Analytics
Yes
Audience Engagement
Yes
Browser-based
No
Customizable Branding
Yes
Encoding
No
Event Scheduling
Yes
Live Streaming Production
Yes
Moderation
No
Monetization Tools
No
Multi-Screen / Split-Screen
No
Multiple Camera Feeds
No
Multistreaming
No
Session Recording
Yes
Social Media Integration
Yes
Streaming Platform Integration
No
Video
Analytics
Yes
Brand Overlay
Yes
Bulk Uploading
No
Closed Captions
No
Mobile Screen Support
Yes
Privacy Options
No
Social Sharing
Yes
Video Looping
No
Video Streaming
Yes
Video Advertising
Ad Optimization
Yes
Collaboration Tools
No
Creative Asset Management
No
Demand-Side Platform (DSP)
No
Design Ads
No
Display Advertising
Yes
In-App Video
Yes
Media Buying
No
Reporting / Analytics
Yes
Social Advertising
Yes
Supply-Side Platform (SSP)
No
Video Monetization
No
Video Making
Animation
No
Collaboration Tools
No
Customizable Branding
Yes
Drag & Drop
Yes
Media Library
Yes
Privacy Options
No
Social Sharing
Yes
Templates
Yes
Text Overlay
Yes
Text to Video
No
Video Capture
No
Voice-Over
No