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ease
features
design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

Want to engage your customers better? At Firework, we're dedicated to helping you do just that. Our state-of-the-art video commerce solution is designed to help brands, retailers, and publishers create interactive and engaging experiences on their digital storefronts. With Firework, you'll be able to showcase your products in a compelling way that drives sales and fosters deep emotional connections with your customers. Our powerful livestream and shoppable video technologies enable you to create a seamless shopping experience that's both fun and informative, making it easy for your customers to discover and purchase your products. But the benefits of Firework don't stop there. Our platform also provides critical insights into customer behavior and preferences, helping you optimize your marketing strategies and drive even greater success. Plus, our user-friendly interface and seamless integration with your existing tech stack make it easy to get started, no matter what level of tech expertise you have. At Firework, we're passionate about helping you engage your customers in a way that drives real results for your business. We are powering over 1000 brands like Walmart, Samsung, L'Oréal, Guess, Vogue etc. Request a demo today

Description

Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Appbrew
Klarna
Magento
Salesforce Commerce Cloud
WhatsApp
WooCommerce
WordPress

Integrations

Shopify
Appbrew
Klarna
Magento
Salesforce Commerce Cloud
WhatsApp
WooCommerce
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Firework

Founded

2017

Country

United States

Website

firework.com

Vendor Details

Company Name

HERO

Founded

2015

Country

United States

Website

www.usehero.com

Product Features

Live Streaming

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Video Advertising

Ad Optimization
Collaboration Tools
Creative Asset Management
Demand-Side Platform (DSP)
Design Ads
Display Advertising
In-App Video
Media Buying
Reporting / Analytics
Social Advertising
Supply-Side Platform (SSP)
Video Monetization

Video Making

Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over

Alternatives

Alternatives