Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.
Description
Enhance your efficiency by shifting away from the conventional bottom-up method of managing IT infrastructure. Monitor business operations and manage events by identifying and evaluating incidents that influence the organization, then respond appropriately. Establish and execute telemetry from the perspective of the end user to effectively troubleshoot business challenges instead of merely reacting to changes in infrastructure components. By exploring the fundamental metrics, events, and logs of the infrastructure, TrueSight empowers you to tackle the root causes of application performance degradation. Utilizing predictive analytics, it can alert IT teams when a metric falls outside acceptable ranges up to three hours before it breaches the established baseline. Furthermore, it is crucial to pinpoint and rank the most critical business challenges, regardless of their origins, to significantly streamline subsequent event and impact management tasks. This proactive approach ultimately fosters a more resilient IT environment, ensuring smoother operations and better alignment with business objectives.
API Access
Has API
API Access
Has API
Integrations
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FireScope
Founded
2006
Country
United States
Website
www.firescope.com/products/spm/
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com
Product Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Product Features
Configuration Management
Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting