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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Transform your knowledge base into an AI chat solution in just two minutes by simply providing links to your content. Once you do that, you're all set! Fini equips you with an ever-ready AI agent that can respond to customer inquiries at any time, day or night. It seamlessly integrates with platforms like Intercom, Search, Slack, and Discord, requiring no coding skills. With this powerful self-service chat option available 24/7, you can engage your users more effectively and enhance retention rates. By adding a link to your knowledge base, you can easily set up an interactive Q&A chat without any programming. Your customers will receive instant answers to their queries, creating a delightful experience that keeps them satisfied. Fini AI allows you to customize every aspect of your virtual agent, including its tone, personality, and the specific questions it addresses. In instances where the AI lacks an answer or for certain predefined topics, customers are smoothly directed to a human representative, ensuring a seamless and confusion-free experience. This approach not only enhances customer satisfaction but also streamlines communication between users and support teams.

Description

Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions — PTO, benefits, policy queries, password resets — and autonomously run onboarding, offboarding, 30/60/90 check-ins, performance cycles, hiring, access provisioning, compliance workflows, and more. So your team stops being buried in operations. Workativ’s core capabilities that help you superpower your support & operations • AI Agents that automate your support operations answering employee questions in 95+ languages and taking real action in HR and IT apps — checking live PTO balances, employee benefits, access issues, password resets, submitting leave requests, policy questions, updating records — without HR or IT involvement. Deploy AI in Slack, Microsoft Teams, and other channels. • AI Agents that run the most repeatable HR or IT processes and workflows autonomously for employee onboarding, offboarding, 30/60/90 check-ins, performance review cycles, benefits enrollment, license assignment, compliance training, expense claims, and more. Workativ integrates with Workday, UKG, ADP, BambooHR, Personio, Sage, Oracle HRSM, any HRIS, Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Freshservice, Slack, Microsoft Teams, SharePoint, Google Drive, Notion, Unily, and 100+ other tools. Supports 95+ languages. Deploy in days. No coding required. Workativ offers SOC 2 Type II, PII data protection, ISO 27001, GDPR, AI Security & Guardrails, HIPAA compliant, and 25+ security controls. Built for the HR & IT teams that need enterprise-grade security from day one. Get your free trial - sign up now.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Zendesk Yes 
AWS Identity and Access Management (IAM) No 
Fingercheck No 
Freshdesk No 
Freshservice No 
Google Calendar No 
Gusto No 
HaloITSM No 
HubSpot CRM Yes 
Jira Service Management No 
JumpCloud No 
Microsoft OneDrive No 
Ping Identity No 
PurelyHR No 
QuickBooks Time No 
SolarWinds Service Desk No 
Twilio No 
Workday HCM No 
Zoho People No 

Integrations

Slack Yes 
Zendesk Yes 
AWS Identity and Access Management (IAM) Yes 
Fingercheck Yes 
Freshdesk Yes 
Freshservice Yes 
Google Calendar Yes 
Gusto Yes 
HaloITSM Yes 
HubSpot CRM No 
Jira Service Management Yes 
JumpCloud Yes 
Microsoft OneDrive Yes 
Ping Identity Yes 
PurelyHR Yes 
QuickBooks Time Yes 
SolarWinds Service Desk Yes 
Twilio Yes 
Workday HCM Yes 
Zoho People Yes 

Pricing Details

$0.69 per resolution
Free Trial Yes 
Free Version Yes 

Pricing Details

$99/month
The essentials to get you and your team up and running. Experience the full power of Workativ with a 14-day trial.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fini

Country

United States

Website

www.usefini.com

Vendor Details

Company Name

Workativ

Founded

2019

Country

United States

Website

workativ.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Alternatives

Alternatives

Fin Reviews

Fin

Intercom