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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Achieve optimal visibility for products, brands, and categories while swiftly responding to new product introductions and promoting seasonal offerings. Stay agile in the face of emerging trends by leveraging shopper behavior, purchasing habits, analytics, and established machine learning models to drive relevant results. Display the most appropriate outcomes at crucial moments through contextual promotions, while emphasizing significant products, refining navigation, and crafting an exceptional user experience. B2B merchants are empowered to design search and navigation experiences that not only enhance customer relationships but also contribute to revenue growth and offer a competitive edge. FindTuner delivers an extensive array of features that enable merchandisers to effectively produce high-quality, relevant search results, enhance the shopping experience with personalization, and maximize both revenue and profitability. Additionally, the expanding feature set of FindTuner allows for the seamless creation and management of merchandising strategies across multiple storefronts, ensuring adaptability and efficiency in a dynamic market. This enables merchants to stay ahead of trends and provide consumers with a tailored shopping journey.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apache Solr Yes 
Broadleaf Commerce Yes 
Broadleaf VMS Yes 
Genesys Cloud CX No 
IBM WebSphere Application Server Yes 
IBM WebSphere Commerce Yes 
Lucidworks Fusion Yes 
Magento Yes 
NTT Cloud Communications No 
NiCE Workforce Management (WFM) No 
SAP Cloud Platform Yes 
SAP Commerce Cloud Yes 
SAP Store Yes 
Salesforce No 
Sitecore Yes 
TCS BaNCS No 
Zendesk No 

Integrations

Apache Solr No 
Broadleaf Commerce No 
Broadleaf VMS No 
Genesys Cloud CX Yes 
IBM WebSphere Application Server No 
IBM WebSphere Commerce No 
Lucidworks Fusion No 
Magento No 
NTT Cloud Communications Yes 
NiCE Workforce Management (WFM) Yes 
SAP Cloud Platform No 
SAP Commerce Cloud No 
SAP Store No 
Salesforce Yes 
Sitecore No 
TCS BaNCS Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FindTuner

Founded

1995

Country

United States

Website

www.findtuner.com

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Alternatives

Alternatives