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Description
FileGenix serves as a comprehensive electronic document management system that simplifies the storage, organization, and security of business documents. Its array of features, such as workflow automation, advanced content search capabilities, and role-based access control, contribute to a seamless and effective document management experience. Additionally, the email synchronization feature allows users to transform emails into documents, while secure file sharing is facilitated through time-controlled smart links. Users can also edit documents across various formats using the built-in document editor. Supporting all file types, FileGenix includes functionalities like digital signatures and customizable metadata to cater to specific business requirements. This solution is adaptable for both small teams and large enterprises, ensuring it can grow alongside your business, ultimately making it a smart choice for those looking to optimize operations and boost efficiency. Moreover, FileGenix is designed to enhance collaboration among teams, allowing for improved communication and workflow.
Description
A WordPress plugin enhances your site by incorporating a full-fledged support ticket system, enabling users to generate tickets and receive assistance directly from the platform. With Support Genix, you have the capability to create and oversee an unlimited number of tickets for your business needs. This solution supports an infinite number of customers, making it a scalable option for growing enterprises. If you are in search of a ticket system that can adapt and expand alongside your business, Support Genix is the perfect fit, offering unrestricted tickets, users, and agents. Additionally, it includes Business Email accounts, allowing you to handle customer inquiries efficiently from a single dashboard. Take the plunge today and discover how Support Genix can transform your customer support experience. Would you like to reduce the time spent on managing customer support tickets? Support Genix is ready to assist you with its robust ticketing features, which allow for easy ticket creation, management on behalf of users, ticket assignment to team members, and the option to leave internal notes for enhanced collaboration. By streamlining your support process, you can focus more on your core business objectives.
API Access
Has API
API Access
Has API
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Integrations
Envato Elements
WPForms
WooCommerce
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FileGenix
Founded
2017
Country
United States
Website
filegenix.in/
Vendor Details
Company Name
Support Genix
Website
supportgenix.com
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management