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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FieldWare is a comprehensive cloud-based software suite designed to streamline everyday tasks, improve communication, and uphold compliance standards for professionals in public safety and the judicial system, utilizing Microsoft technologies alongside a powerful SQL database and customizable workflows that align with specific agency policies and operational standards. Its flexible modules cover a wide range of functions, including pretrial processes, parole and probation oversight, management of court and subpoena activities, staff scheduling, personnel and asset oversight, training programs, and client interaction portals, all engineered to work together effortlessly or integrate with external systems to reduce redundancy and enhance operational efficiency. The platform operates within the secure Microsoft Azure Government framework, featuring FedRAMP-level security measures, and is further strengthened by ongoing BreachLock penetration testing to identify and address potential security threats proactively. This layered approach to security ensures that sensitive information remains protected while organizations can focus on their core missions.

Description

The InfoServ CRM Platform is committed to upholding stringent security measures to safeguard your data effectively. It employs robust and secure connections that utilize a variety of authentication and authorization methods. Additionally, our infrastructure complies with essential standards to ensure the secure management of your enterprise information. We offer an extensive range of security features, including scalable and redundant online infrastructures, ongoing monitoring of production systems, and external penetration testing to validate system security. Moreover, our setup includes multiple internet backbone connections that guarantee routing redundancy and optimal performance. We also implement a continuous network traffic monitoring system and utilize servers hosted in redundant facilities that are automatically backed up. Our power systems are equipped with multiple power feeds, UPS devices, and backup generators to maintain uninterrupted operations. To enhance our security measures further, we prioritize ongoing performance reviews and diligently track system performance metrics to ensure they remain within acceptable limits, thus reinforcing our commitment to your data's security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Anitian FedRAMP Comprehensive Yes 
Azure Government Yes 
BreachLock Yes 

Integrations

Anitian FedRAMP Comprehensive No 
Azure Government No 
BreachLock No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$12 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FieldWare

Founded

2001

Country

United States

Website

fieldware.com/product-suite

Vendor Details

Company Name

DAN electronic

Founded

1991

Country

Bulgaria

Website

www.infoserv.eu

Product Features

Court Management

Administrative Hearings No 
Appeal Boards No 
Calendar Management No 
Case History No 
Collections Management No 
Court Cost Records No 
Defendant Records No 
Docket Management No 
Document Imaging No 
Fines Management No 
Jury Management No 
Subpoena Tracking No 
Warrant Tracking No 

Product Features

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing Yes 
Group Management Yes 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter Yes 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration No 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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