Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FieldWare is a comprehensive cloud-based software suite designed to streamline everyday tasks, improve communication, and uphold compliance standards for professionals in public safety and the judicial system, utilizing Microsoft technologies alongside a powerful SQL database and customizable workflows that align with specific agency policies and operational standards. Its flexible modules cover a wide range of functions, including pretrial processes, parole and probation oversight, management of court and subpoena activities, staff scheduling, personnel and asset oversight, training programs, and client interaction portals, all engineered to work together effortlessly or integrate with external systems to reduce redundancy and enhance operational efficiency. The platform operates within the secure Microsoft Azure Government framework, featuring FedRAMP-level security measures, and is further strengthened by ongoing BreachLock penetration testing to identify and address potential security threats proactively. This layered approach to security ensures that sensitive information remains protected while organizations can focus on their core missions.
Description
The InfoServ CRM Platform is committed to upholding stringent security measures to safeguard your data effectively. It employs robust and secure connections that utilize a variety of authentication and authorization methods. Additionally, our infrastructure complies with essential standards to ensure the secure management of your enterprise information. We offer an extensive range of security features, including scalable and redundant online infrastructures, ongoing monitoring of production systems, and external penetration testing to validate system security. Moreover, our setup includes multiple internet backbone connections that guarantee routing redundancy and optimal performance. We also implement a continuous network traffic monitoring system and utilize servers hosted in redundant facilities that are automatically backed up. Our power systems are equipped with multiple power feeds, UPS devices, and backup generators to maintain uninterrupted operations. To enhance our security measures further, we prioritize ongoing performance reviews and diligently track system performance metrics to ensure they remain within acceptable limits, thus reinforcing our commitment to your data's security.
API Access
Has API
No
API Access
Has API
No
Integrations
Anitian FedRAMP Comprehensive
Yes
Azure Government
Yes
BreachLock
Yes
Integrations
Anitian FedRAMP Comprehensive
No
Azure Government
No
BreachLock
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$12 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FieldWare
Founded
2001
Country
United States
Website
fieldware.com/product-suite
Vendor Details
Company Name
DAN electronic
Founded
1991
Country
Bulgaria
Website
www.infoserv.eu
Product Features
Court Management
Administrative Hearings
No
Appeal Boards
No
Calendar Management
No
Case History
No
Collections Management
No
Court Cost Records
No
Defendant Records
No
Docket Management
No
Document Imaging
No
Fines Management
No
Jury Management
No
Subpoena Tracking
No
Warrant Tracking
No
Product Features
Contact Management
Activity Management
Yes
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
Yes
Email Marketing
Yes
Group Management
Yes
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
Yes
Segmentation
Yes
Shared Contacts
Yes
Social Media Integration
No
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No