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features
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support

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Description

Unify is Fidelity Fulfilment's proprietary software platform, built to bring your ecommerce channels, retail partners and warehouse operations together in one connected system. Through seamless API and EDI integrations, live operational insights and flexible workflow automation, it gives businesses greater visibility, improved efficiency and the tools to scale with confidence. Whether managing orders, inventory, shipping or returns, Unify keeps every part of your fulfilment operation connected.

Description

With a focus on technology-driven direct-to-consumer fulfillment in the health and beauty sectors, Guthy-Renker stands as one of the most esteemed and expansive direct marketing firms globally. This legacy empowers the DTC commerce specialists at OceanX with over three decades of direct selling expertise. By utilizing our extensive knowledge and proficiency in managing personalized beauty subscriptions on a large scale, we work diligently alongside you to bring forward creative solutions aimed at enhancing service and quality. Acting as your dedicated partner in logistics, we are fervently committed to ensuring customer satisfaction with every interaction. OceanX’s innovative technology platform, known as Bridge, is designed to be API-driven, scalable, and secure, serving as the backbone that fuels the Bridge Portal. This self-service interface offers a comprehensive view of fulfillment operations, ensuring you remain informed and in control at all times. Our commitment to excellence means we continuously seek ways to adapt and improve, ensuring that we meet the evolving needs of your business and customers alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Shopify Yes 
TikTok Shop Yes 
Wix Yes 
WooCommerce Yes 

Integrations

Amazon No 
Shopify No 
TikTok Shop No 
Wix No 
WooCommerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fidelity Fulfilment

Founded

2010

Country

United Kingdom

Website

fidelityfulfilment.com/en/ecommerce-returns

Vendor Details

Company Name

OceanX

Founded

2016

Country

Canada

Website

oceanx.com

Product Features

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management Yes 
Demand Planning No 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

3PL

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Order Fulfillment

Choose Shipping Service No 
Global Shipping No 
Inventory Management No 
Multi-Channel Support No 
Order Management No 
Production Logistics No 
Recycling No 
Returns Management No 
Supply Chain Management No 
eCommerce Integration No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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