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support

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Description

Unify is Fidelity Fulfilment's proprietary software platform, built to bring your ecommerce channels, retail partners and warehouse operations together in one connected system. Through seamless API and EDI integrations, live operational insights and flexible workflow automation, it gives businesses greater visibility, improved efficiency and the tools to scale with confidence. Whether managing orders, inventory, shipping or returns, Unify keeps every part of your fulfilment operation connected.

Description

Streamline the management of personnel, processes, orders, and automation by utilizing our scientifically developed proprietary algorithms designed to enhance real-time dynamic operational performance. FortnaWES™ seamlessly integrates with any warehouse management system (WMS) or material handling equipment (MHE) solution, ensuring maximum visibility and empowering you to take charge of your distribution center (DC) operations. By balancing workflows among labor and equipment resources, you can boost throughput significantly. Achieve a return on investment through improved efficiency and better utilization of both resources and space. Gain enhanced operational control with increased visibility that facilitates immediate decision-making. Simplify the complexity associated with managing a variety of applications by creating a more cohesive warehouse software ecosystem. Our solutions are designed to support growth, offering both configurability and scalability tailored to your unique needs. FortnaWES provides a robust array of features that can be adjusted to fit your specific operational requirements, ensuring that your order fulfillment processes are managed effortlessly while maintaining real-time visibility and synchronizing data with external systems. As a result, you can expect to navigate your operations with greater agility and precision.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Autostore No 
Blue Yonder Order Management & Commerce No 
Cognex VisionPro No 
Infor CRM No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
Shopify Yes 
TikTok Shop Yes 
Wix Yes 
WooCommerce Yes 
Zentup No 

Integrations

Amazon No 
Autostore Yes 
Blue Yonder Order Management & Commerce Yes 
Cognex VisionPro Yes 
Infor CRM Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
Shopify No 
TikTok Shop No 
Wix No 
WooCommerce No 
Zentup Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fidelity Fulfilment

Founded

2010

Country

United Kingdom

Website

fidelityfulfilment.com/en/ecommerce-returns

Vendor Details

Company Name

Fortna

Founded

1946

Country

United States

Website

www.fortna.com/software/wes/

Product Features

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management Yes 
Demand Planning No 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management Yes 
Location Control No 
Order Management Yes 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management Yes 

Alternatives

Alternatives