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Description
Who likes to fill out surveys? No one.
Feedier is an innovative platform that collects valuable feedback. Keep your leadership position and turn feedback into growth leverage. Make data-driven decisions to improve services and products.
Innovative forms:
With a unique model called S.I.R.A., you can quickly deploy innovative forms in just minutes. Measure Satisfaction, Collect valuable Insights and Reward to Create Loyalty, and finally push an Action To Create Engagement
Get more responses
You can encourage your participants to provide feedback by requesting highly targeted and unique feedback. This will not only make the experience more efficient and faster, but it also motivates them to share their opinions.
Empower your data:
Feedier act as data-hub. Connect cross-data from your services and applications to the feedback you collect. Segment the data that you need. Machine learning analysis allows you to go one step further in sentiment analysis.
A platform for collaboration to infuse actions
Give feedback to your teams, engage your participants, and export your data.
Description
Targeted customer surveys are essential for enhancing customer engagement and advancing your business strategies. By utilizing surveys, you gain a deeper understanding of your clientele, and you receive vital feedback necessary for ongoing improvements. Additionally, these surveys can reveal employee satisfaction levels, which is crucial for retaining talent and enhancing the quality of customer service they deliver. To ensure your investments in development align with actual customer desires, it's imperative to gather marketing research through surveys. Furthermore, collecting feedback from event participants allows for the planning of increasingly successful and well-organized events. Understanding customer perceptions of your company and the staff they interact with is invaluable for fostering loyalty. Ultimately, surveys not only inform you about customer sentiment but also provide insights into employee happiness, guiding you on effective retention and engagement strategies. Regularly seeking this feedback can lead to a more dynamic and responsive business environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Desktop.com
Yes
Easyflow
Yes
Freebe
Yes
Integrately
Yes
KonnectzIT
Yes
Mailchimp
Yes
Pabbly Connect
Yes
PayPal
Yes
Rambox
Yes
Shift
Yes
Integrations
Desktop.com
No
Easyflow
No
Freebe
No
Integrately
No
KonnectzIT
No
Mailchimp
No
Pabbly Connect
No
PayPal
No
Rambox
No
Shift
No
Pricing Details
$30.00/user/month
Free Trial
No
Free Version
Yes
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alkaweb
Founded
2018
Country
France
Website
feedier.com
Vendor Details
Company Name
Nextiva
Founded
2008
Country
United States
Website
www.nextiva.com/products/customer-survey-software.html
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
No
Survey Management
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
Yes
Feedback Collection
Yes
Live Results Tracking
Yes
Multiple Question Types
Yes
Online Polling
Yes
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
