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Description
FeedbackPulse is an employee engagement software platform built for growing teams. It brings pulse surveys, eNPS tracking, 360 feedback, and performance reviews into one product, without enterprise complexity. It is aimed at organizations of roughly 10 to 500 employees, where engagement is usually owned by a founder, COO, or People lead rather than a dedicated HR department, and a first anonymous survey typically goes live in about two minutes.
Surveys and eNPS
Templates for pulse, engagement, onboarding, exit, leadership, and eNPS surveys come ready to send, a custom survey builder handles everything else, and automated scheduling keeps recurring cadences running. Anonymous surveys enforce a minimum response threshold (three responses by default) before results appear, which protects honesty on small teams.
Performance reviews and 360 feedback
Performance review cycles put an employee's self-assessment next to the manager's review, repeat on a configurable frequency, and produce printable finalized reviews. Peer and 360 reviews are anonymous by default, use custom rating and text questions, and can join a cycle or run standalone. A recognition wall adds peer-to-peer kudos.
Analytics, benchmarks, and AI
Trend dashboards follow participation, results over time, and eNPS movement by team and department, with dedicated reporting views for managers. On paid plans, AI Analysis turns open-text answers into themes and suggested next steps. For external context, the FeedbackPulse team maintains an open eNPS benchmark dataset of 554 compiled records (January 2026 snapshot) spanning 18 industry categories, 7 company-size bands, and 65 countries and regions, published with its full methodology.
Description
We provide the most straightforward solution for distributing Employee Net Promoter Score® Surveys, allowing you to send them monthly or quarterly through text messages or email. For employees working in remote locations, relying solely on email surveys can be ineffective; that’s why we stand out as the sole provider offering both SMS text and email surveys for eNPS. You can segment eNPS results by various criteria such as location, department, and manager, ensuring you have tailored insights. Whether you choose to send surveys via text or email, you can schedule them to be sent automatically on a monthly or quarterly basis, guaranteeing anonymity for all respondents. The Employee Net Promoter Score® is derived from a straightforward question: How likely are you to recommend working here to a friend? Responses are rated on a scale from 0 to 10, where a score of 9 or 10 designates a promoter, while a score of 6 or lower indicates a detractor, and those scoring 7 or 8 are considered neutral. Our service allows you to send completely anonymous eNPS surveys to any selected group of employees—be it a specific team or the entire workforce—at intervals you determine, providing valuable feedback on employee satisfaction. With our approach, you can confidently monitor and improve workplace culture over time.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ChatGPT
Yes
Claude
Yes
Microsoft Teams
Yes
Slack
Yes
Zapier Canvas
Yes
Integrations
ChatGPT
No
Claude
No
Microsoft Teams
No
Slack
No
Zapier Canvas
No
Pricing Details
$4/month
FeedbackPulse offers a free plan for small teams. Paid plans start at $4/month per user, with tiered pricing for growing teams and enterprises. Annual billing discounts are available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
FeedbackPulse
Founded
2024
Country
United States
Website
feedbackpulse.com
Vendor Details
Company Name
eNPS
Country
United States
Website
www.enps.co
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes