Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FeedBlox is an innovative feedback widget designed for websites, allowing users to easily submit praise, suggestions, and bug reports while providing developers with essential context. Simply embed a single script tag into your active site, and users can submit their feedback, which can encompass console logs, network errors, JavaScript stack traces, and a summary of clicks leading to the issue. All submitted reports are organized in a unified inbox for easy access. This tool is tailored for SaaS teams, independent developers, agencies, and support teams that seek genuine user insights without unnecessary exchanges. It comes with a free plan that supports up to three sites and 150 reports per month without requiring a credit card. For those needing more capabilities, the Pro version at $10 per month (with the first month free) offers unlimited reports, along with features like screenshots, session recordings, webhooks, and the ability to collaborate with team members. The Max plan, priced at $49 monthly, is available for higher reporting volumes. Notably, FeedBlox prioritizes user privacy by avoiding tracking cookies and ensuring compliance with GDPR regulations. Additionally, its straightforward setup and user-friendly interface make it a valuable tool for teams looking to improve their products based on real user feedback.

Description

The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9/month
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FeedBlox

Founded

2026

Country

United States

Website

feedblox.net

Vendor Details

Company Name

LogicInflux

Founded

2017

Country

United Kingdom

Website

feedbackrig.com

Product Features

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Alternatives

Alternatives