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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Feather is a sophisticated voice agent platform powered by AI, designed for businesses to create, tailor, launch, and oversee intelligent phone call automation that emulates human interaction and efficiently manages real tasks on a large scale, facilitating both inbound and outbound calls with features like context-aware memory, multilingual capabilities, smooth transitions to human agents, and essential telephony functions such as hold music and voicemail detection. Its agents have the ability to tap into company knowledge bases for precise information, seamlessly integrate with calendars and CRMs, schedule appointments, follow up on leads, and streamline repetitive communication tasks, allowing teams to seize opportunities and concentrate on more strategic activities. Engineered for high reliability and enterprise-level application, Feather also offers a suite of observability and quality testing tools to maintain consistent call quality and supports various integrations through APIs and webhooks. Furthermore, it can be customized for agencies and software providers, all while adhering to stringent compliance and data security regulations, ensuring that businesses can operate with confidence and efficiency in their communications. In today’s fast-paced business environment, having a solution like Feather allows companies to enhance their customer interactions significantly.

Description

Our voice assistant operates round the clock, eliminating the impact of operational hours, holidays, or employee illnesses on your call center's functionality. It answers calls promptly and is capable of managing hundreds of simultaneous conversations. While primarily designed to respond to closed questions, it can also address a variety of open inquiries, all guided by a customized call script tailored to your needs. This assistant efficiently handles routine calls, freeing your operators to concentrate on more complex issues. It adeptly identifies essential information during calls, such as the nature of the request and contract identifiers. Unaffected by emotions, this assistant can maintain the same level of professionalism whether managing one call or a thousand. It integrates seamlessly with CRM systems and telephone networks, providing a fully automated solution for both incoming and outgoing communications. The voice assistant is always available to assist your clients, significantly easing the burden on your call center, and excels in understanding spoken requests while exhibiting complete resilience to stress. With such capabilities, your operational efficiency is bound to reach new heights.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform No 
Phonexia Speech Platform No 

Integrations

Google Cloud Platform Yes 
Phonexia Speech Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Feather

Founded

2022

Country

United States

Website

www.featherhq.com

Vendor Details

Company Name

Vocalls

Country

Poland

Website

vocalls.cz/en

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