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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We develop repair and customer relationship management software with the same dedication that you show your clients, resulting in reliable and cost-effective solutions. Experience greater value with FastTrak® Auto Shop Management Systems, which are tailored to provide essential software at prices that fit your budget. Our system is designed to scale seamlessly from a single user to hundreds, accommodating both single and multiple locations, and is built with modularity in mind to ensure you only invest in what you truly need. Additionally, we offer one of the few wireless handheld devices in the market that enables you to take orders directly from the vehicle and update your FastTrak database in real-time. With FastTrak, you can count on us to keep pace with technological advancements and efficiency improvements. Our blog is also a valuable resource, filled with best practices aimed at boosting your profits. Plus, we offer the flexibility of no long-term contracts, allowing you to cancel anytime with just 30 days' notice. We strive to ensure that you are completely satisfied with your Auto Repair Shop and Tire Shop Management Software at all times, so you can focus on providing excellent service to your customers.

Description

Clients can utilize the docuTRAK portal to submit their requests and remain updated on their progress. It is essential to include instructions for each service type to effectively assist clients in their request submissions. Additionally, ensuring your staff is informed of current policies and procedures is crucial, allowing HR to oversee and support the acknowledgment of shared information among team members. Beyond merely recording actions within a workflow case, docuTRAK also offers a “snapshot view” of all documents associated with that case. Furthermore, supervisors have the ability to access the inboxes of their team members to monitor activities and reassign cases as necessary. The system also tracks consultation requests from any user, enhancing accountability. docuTRAK Online provides a robust business collaboration platform where all documents are stored in a centralized registry, facilitating various actions across different workflows. This interconnectedness not only streamlines processes but also fosters efficient communication within the organization.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Android No 
Apple iOS No 
Chrome OS No 
Mozilla Firefox No 
PartsTech Yes 
Safari No 
Service-Intel Yes 

Integrations

Android Yes 
Apple iOS Yes 
Chrome OS Yes 
Mozilla Firefox Yes 
PartsTech No 
Safari Yes 
Service-Intel No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$500 per license
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Risoria

Founded

2001

Country

United States

Website

www.fasttrakauto.com

Vendor Details

Company Name

docuTRAK

Founded

1991

Country

Jordan

Website

www.docutrak.net

Product Features

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Product Features

Legal Document Management

Access Controls No 
Archiving & Retention No 
Collaboration No 
Contract Management No 
Document Assembly No 
Document Indexing No 
Document Tagging No 
Full Text Search No 
Version Control No 

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