Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We develop repair and customer relationship management software with the same dedication that you show your clients, resulting in reliable and cost-effective solutions. Experience greater value with FastTrak® Auto Shop Management Systems, which are tailored to provide essential software at prices that fit your budget. Our system is designed to scale seamlessly from a single user to hundreds, accommodating both single and multiple locations, and is built with modularity in mind to ensure you only invest in what you truly need. Additionally, we offer one of the few wireless handheld devices in the market that enables you to take orders directly from the vehicle and update your FastTrak database in real-time. With FastTrak, you can count on us to keep pace with technological advancements and efficiency improvements. Our blog is also a valuable resource, filled with best practices aimed at boosting your profits. Plus, we offer the flexibility of no long-term contracts, allowing you to cancel anytime with just 30 days' notice. We strive to ensure that you are completely satisfied with your Auto Repair Shop and Tire Shop Management Software at all times, so you can focus on providing excellent service to your customers.
Description
Clients can utilize the docuTRAK portal to submit their requests and remain updated on their progress. It is essential to include instructions for each service type to effectively assist clients in their request submissions. Additionally, ensuring your staff is informed of current policies and procedures is crucial, allowing HR to oversee and support the acknowledgment of shared information among team members. Beyond merely recording actions within a workflow case, docuTRAK also offers a “snapshot view” of all documents associated with that case. Furthermore, supervisors have the ability to access the inboxes of their team members to monitor activities and reassign cases as necessary. The system also tracks consultation requests from any user, enhancing accountability. docuTRAK Online provides a robust business collaboration platform where all documents are stored in a centralized registry, facilitating various actions across different workflows. This interconnectedness not only streamlines processes but also fosters efficient communication within the organization.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Android
No
Apple iOS
No
Chrome OS
No
Mozilla Firefox
No
PartsTech
Yes
Safari
No
Service-Intel
Yes
Integrations
Android
Yes
Apple iOS
Yes
Chrome OS
Yes
Mozilla Firefox
Yes
PartsTech
No
Safari
Yes
Service-Intel
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$500 per license
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Risoria
Founded
2001
Country
United States
Website
www.fasttrakauto.com
Vendor Details
Company Name
docuTRAK
Founded
1991
Country
Jordan
Website
www.docutrak.net
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Legal Document Management
Access Controls
No
Archiving & Retention
No
Collaboration
No
Contract Management
No
Document Assembly
No
Document Indexing
No
Document Tagging
No
Full Text Search
No
Version Control
No