Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FastServ® Cloud Queue Management System by SEDCO offers a seamless, cloud-hosted solution for managing customer queues and appointments virtually and on-site. Businesses can allow customers to book their spot remotely, reducing the need to physically wait in line and improving overall service efficiency. The system’s pay-per-counter pricing model ensures companies only pay for the resources they actually use, making it affordable for organizations of all sizes. FastServ® includes features like a mobile queueing app, real-time queue monitoring, customer segmentation and prioritization, and dynamic digital signage to keep customers informed and engaged. Optional hardware such as queuing kiosks and tablets can be integrated for an optimized in-branch experience. The platform is widely adopted across sectors like healthcare, government, banking, and telecom, helping these industries enhance customer satisfaction. FastServ® also offers 24/7 support and dedicated account management. Its cloud-based architecture allows easy scaling as business needs evolve without requiring expensive hardware upgrades.
Description
Users can reallocate technological infrastructure resources for various needs beyond just attendance tracking. Centralizing this infrastructure in lower-cost locations can lead to significant financial benefits. Cloud computing applications eliminate the necessity for installation on individual devices, allowing access from multiple locations. This shift to cloud-based systems results in substantial reductions in maintenance costs. Moreover, there is no requirement to purchase or maintain server hardware when utilizing a cloud environment. As a result, the demand for skilled engineers at peak load times is diminished. Multiple users can collaborate on the same data in real-time, avoiding delays associated with saving and emailing documents. Additionally, a staff portal serves as a web-based interface where employees can conveniently access their attendance records, leave balances, pay slips, IR8A forms, and personal information. This portal can be effectively hosted on the client's own server. Furthermore, with Trickyhr People, the check-in and check-out process is streamlined, enabling efficient monitoring of employee attendance and in-times. Overall, these advancements in technology create a more productive and user-friendly work environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SEDCO
Founded
1980
Country
United Arab Emirates
Website
sedco.co
Vendor Details
Company Name
Trickyhr
Founded
2013
Country
India
Website
trickyhr.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
Yes
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
Yes
Onboarding
Yes
Payroll Management
Yes
Performance Management
Yes
Recruiting Management
Yes
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
Yes
Timesheets
No
Training Management
No