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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FastServ® Cloud Queue Management System by SEDCO offers a seamless, cloud-hosted solution for managing customer queues and appointments virtually and on-site. Businesses can allow customers to book their spot remotely, reducing the need to physically wait in line and improving overall service efficiency. The system’s pay-per-counter pricing model ensures companies only pay for the resources they actually use, making it affordable for organizations of all sizes. FastServ® includes features like a mobile queueing app, real-time queue monitoring, customer segmentation and prioritization, and dynamic digital signage to keep customers informed and engaged. Optional hardware such as queuing kiosks and tablets can be integrated for an optimized in-branch experience. The platform is widely adopted across sectors like healthcare, government, banking, and telecom, helping these industries enhance customer satisfaction. FastServ® also offers 24/7 support and dedicated account management. Its cloud-based architecture allows easy scaling as business needs evolve without requiring expensive hardware upgrades.

Description

Users can reallocate technological infrastructure resources for various needs beyond just attendance tracking. Centralizing this infrastructure in lower-cost locations can lead to significant financial benefits. Cloud computing applications eliminate the necessity for installation on individual devices, allowing access from multiple locations. This shift to cloud-based systems results in substantial reductions in maintenance costs. Moreover, there is no requirement to purchase or maintain server hardware when utilizing a cloud environment. As a result, the demand for skilled engineers at peak load times is diminished. Multiple users can collaborate on the same data in real-time, avoiding delays associated with saving and emailing documents. Additionally, a staff portal serves as a web-based interface where employees can conveniently access their attendance records, leave balances, pay slips, IR8A forms, and personal information. This portal can be effectively hosted on the client's own server. Furthermore, with Trickyhr People, the check-in and check-out process is streamlined, enabling efficient monitoring of employee attendance and in-times. Overall, these advancements in technology create a more productive and user-friendly work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SEDCO

Founded

1980

Country

United Arab Emirates

Website

sedco.co

Vendor Details

Company Name

Trickyhr

Founded

2013

Country

India

Website

trickyhr.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking Yes 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management Yes 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management Yes 
Performance Management Yes 
Recruiting Management Yes 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets No 
Training Management No 

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