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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FastLajna serves as a cloud-based AI receptionist designed specifically for small service-oriented businesses that rely on appointments, such as barbershops, beauty salons, wellness studios, and automotive services. Operating 24/7, it efficiently handles incoming calls, answering common inquiries related to services, pricing, and operating hours by utilizing data from the business's website. Additionally, it checks the availability of appointments via Google Calendar, enabling seamless booking, rescheduling, or cancellation of appointments, and can place callers on a waitlist if the service is at capacity. Business owners benefit from the ability to review call logs, transcripts, and summaries through the FastLajna application, which is equipped to support multiple languages, including Czech, Slovak, English, and Ukrainian. During setup, businesses can integrate their calendars, forward their existing phone numbers, and provide their website details, ensuring a smooth transition to using the service, which currently operates with Czech telephone numbers only. Moreover, this innovative solution not only enhances customer service but also streamlines appointment management for small businesses, ultimately contributing to improved operational efficiency.

Description

Tilly serves as a cloud-based AI receptionist specifically designed for small enterprises that require assistance with managing incoming calls while they focus on their work. Employing a natural British accent, it engages with callers, addresses their inquiries based on information provided by the business, and meticulously records details such as the caller's name, contact information, request, and its urgency for follow-up purposes. After each call, Tilly sends a summary and transcript to the business, and it also allows for callers to be stored as contacts for future reference. For those opting for Pro and Business plans, Tilly enhances its offerings by integrating appointment scheduling with Google Calendar, Outlook, and Apple Calendar, providing SMS notifications for urgent calls, accommodating over 20 languages, and facilitating event routing to additional services through webhooks, Zapier, or Make. Businesses have the flexibility to either forward calls from their current number or utilize a UK number provided by Tilly, ensuring convenience and accessibility. The service is particularly beneficial for various UK service industries, including tradespeople, garages, salons, and clinics, and it clearly identifies itself as an AI receptionist when queried about its nature. Ultimately, Tilly streamlines the communication process, allowing businesses to maintain focus on their core operations while ensuring that no important calls are missed.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar Yes 
Apple Calendar No 
Make No 
Microsoft Outlook No 
Zapier No 

Integrations

Google Calendar Yes 
Apple Calendar Yes 
Make Yes 
Microsoft Outlook Yes 
Zapier Yes 

Pricing Details

CZK 990/month
Starter costs CZK 990 per assistant per month and includes 100 billed call minutes; additional minutes cost CZK 10 each. Pay-as-you-go costs CZK 0 per month plus CZK 11 per billed minute. Each call is rounded up to whole minutes. Setup is free. One Czech (+420) number is included; other countries and number types are unsupported. Prices are final and invoiced without VAT.
Free Trial Yes 
Free Version No 

Pricing Details

£29/month
Plans start at £29/month plus VAT. A 14-day free trial is available with no card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fastlajna

Founded

2026

Country

Czech Republic

Website

fastlajna.cz/en

Vendor Details

Company Name

AI Programs Holdings Ltd

Founded

2026

Country

United Kingdom

Website

tillyanswers.co.uk

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Product Features

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