Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FastLajna serves as a cloud-based AI receptionist designed specifically for small service-oriented businesses that rely on appointments, such as barbershops, beauty salons, wellness studios, and automotive services. Operating 24/7, it efficiently handles incoming calls, answering common inquiries related to services, pricing, and operating hours by utilizing data from the business's website. Additionally, it checks the availability of appointments via Google Calendar, enabling seamless booking, rescheduling, or cancellation of appointments, and can place callers on a waitlist if the service is at capacity. Business owners benefit from the ability to review call logs, transcripts, and summaries through the FastLajna application, which is equipped to support multiple languages, including Czech, Slovak, English, and Ukrainian. During setup, businesses can integrate their calendars, forward their existing phone numbers, and provide their website details, ensuring a smooth transition to using the service, which currently operates with Czech telephone numbers only. Moreover, this innovative solution not only enhances customer service but also streamlines appointment management for small businesses, ultimately contributing to improved operational efficiency.
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Calendly
No
Cliniko
No
Fergus
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Integrations
Google Calendar
Yes
Calendly
Yes
Cliniko
Yes
Fergus
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Pricing Details
CZK 990/month
Starter costs CZK 990 per assistant per month and includes 100 billed call minutes; additional minutes cost CZK 10 each. Pay-as-you-go costs CZK 0 per month plus CZK 11 per billed minute. Each call is rounded up to whole minutes. Setup is free. One Czech (+420) number is included; other countries and number types are unsupported. Prices are final and invoiced without VAT.
Free Trial
Yes
Free Version
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fastlajna
Founded
2026
Country
Czech Republic
Website
fastlajna.cz/en
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz