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Description
Effortlessly oversee your property listings on various vacation rental sites as well as your own direct booking platform, all through a consolidated dashboard. This system features a cutting-edge, fully adaptable interface, allowing you to create limitless views of your listings and reservations, which can be easily shared with property owners and your team via our advanced permissions management system. The Unified Inbox provided by FantasticStay serves as a comprehensive messaging hub that consolidates all your communication channels into one place. Additionally, you can incorporate customizable tags and fields while utilizing our extensive array of filters and automated messaging options. Our inbox goes a step further by enabling the dispatch of special offers for Airbnb listings. Moreover, you have the capability to generate, assign, send, and manage tasks for your team and vendors straight from the inbox! Furthermore, we offer a strong suite of automation tools that enhance not just communication and marketing, but also guest services, ensuring a seamless experience for everyone involved. All these features work together to streamline your operations and enhance efficiency across the board.
Description
Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency.
The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates.
In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airbnb
Yes
Booking.com
Yes
Agoda
No
Beyond
Yes
Breezeway
Yes
KeyNest
Yes
Trip.com
No
Integrations
Airbnb
Yes
Booking.com
Yes
Agoda
Yes
Beyond
No
Breezeway
No
KeyNest
No
Trip.com
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FantasticStay
Founded
2017
Country
United Kingdom
Website
www.fantasticstay.com
Vendor Details
Company Name
Smart Order
Founded
2014
Country
China
Website
www.smartorder.ai/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No