Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.
Description
Utilize GuestRevu to effortlessly collect insights from your guests while effectively managing your reputation online. Our platform equips you with essential tools and data to engage with your guests, learn from their feedback, and capitalize on their experiences. Gain a deeper understanding of your guests' perspectives through tailored surveys and feedback forms. With branded surveys that embody your identity and customizable questions, you can extract the specific information you seek. Eliminate the hassle of searching for reviews and streamline your online reputation management. We aggregate reviews from leading review platforms into a single dashboard, providing a comprehensive view of guest sentiments expressed across various sites. Boost your online review count by integrating with Google and TripAdvisor, allowing guests to easily leave feedback directly through your surveys. This seamless process not only enhances your review volume but also bolsters your rankings. Additionally, stay on top of operations, maintenance, and marketing efforts with our integrated service ticket system to ensure everything runs smoothly. This holistic approach to feedback and reputation management empowers businesses to thrive in a competitive landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
Facebook
Yes
For-Sight CRM
No
Google Business Profile
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Excel
Yes
Integrations
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
Facebook
No
For-Sight CRM
Yes
Google Business Profile
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
30$/month/property
Pricing is tiered according to property or group needs.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Famepilot Internet
Founded
2018
Country
India
Website
famepilot.com
Vendor Details
Company Name
GuestRevu
Founded
2014
Country
United Kingdom
Website
www.guestrevu.com
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No