Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Factor Avenue is an innovative factoring software platform that utilizes artificial intelligence to cater to high-volume environments requiring regulated receivables finance. By automating processes such as invoice verification, payroll funding, exposure management, and funding decisions based on established rules, it redefines invoice factoring into a sophisticated and scalable financial infrastructure. The platform accommodates both recourse and non-recourse models across various sectors, including staffing, construction, transportation, healthcare, and purchase order funding, while implementing multi-layered credit limits, real-time aging controls, and pricing strategies derived from contracts that enhance risk visibility. Developed by a team of industry experts with over 18 years of experience in factoring technology, the systems they have created efficiently handle more than 50,000 invoices each day and facilitate transaction volumes exceeding $100 million. With a trusted reputation among over 200 factoring companies managing portfolios worth more than $500 million, Factor Avenue guarantees impressive reliability with 99.9% uptime, robust enterprise-level security, and tailored customization that meets specific industry and operational requirements. This platform not only streamlines financial operations but also ensures that clients can effectively manage their resources and risks in an ever-evolving market landscape.

Description

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Atlassian Clover No 
Jira No 
Jira Service Management No 
Microsoft 365 No 
monday AI work platform No 

Integrations

Amazon Web Services (AWS) Yes 
Atlassian Clover Yes 
Jira Yes 
Jira Service Management Yes 
Microsoft 365 Yes 
monday AI work platform Yes 

Pricing Details

$299/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FactorAvenue

Founded

2024

Country

United States

Website

factoravenue.com

Vendor Details

Company Name

Trundl

Founded

2014

Country

United States

Website

trundl.com/products/smart-assignments-and-rotations-for-jira/

Product Features

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Alternatives

Alternatives

Cync Factoring Reviews

Cync Factoring

Cync Software
Jira Reviews

Jira

Atlassian
FactorFox Reviews

FactorFox

FactorFox Software LLC
ArcTicketing Reviews

ArcTicketing

Archarina