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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We are far from just an ordinary call answering service; we understand that each business has distinct needs that require tailored solutions. Our process begins with a thorough comprehension of your specific requirements, which allows us to provide the most effective support. By honing in on your goals, we can strategically align our services to enhance your operations. Whether it's taking messages, directing calls to the appropriate individuals, or crafting personalized scripts that seamlessly integrate with your team, we strive to offer comprehensive assistance. Additionally, we manage diary schedules and appointment bookings to further streamline your workflow. Our user-friendly app gives you instant access to your messages whenever you need them, ensuring you stay connected. Recognizing that busy employees may not always answer the phone as desired, we provide professional PAs who handle calls with a polished demeanor, elevating the overall customer experience. Ultimately, we are dedicated to being an invaluable extension of your team, ready to adapt as your business evolves.

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agile CRM No 
Calendly No 
Clio No 
DaySmart Appointments No 
Etsy No 
Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
Magento No 
Mindbody No 
NetHunt CRM No 
Podio No 
Salesforce No 
Schedulicity No 
Setmore No 
Shift4Shop No 
Volusion No 
Wix No 
WooCommerce No 
Zoho CRM No 

Integrations

Agile CRM Yes 
Calendly Yes 
Clio Yes 
DaySmart Appointments Yes 
Etsy Yes 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Magento Yes 
Mindbody Yes 
NetHunt CRM Yes 
Podio Yes 
Salesforce Yes 
Schedulicity Yes 
Setmore Yes 
Shift4Shop Yes 
Volusion Yes 
Wix Yes 
WooCommerce Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Face For Business

Country

United Kingdom

Website

ffb.co.uk

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Alternatives

Verbatim Reviews

Verbatim

Verbatim Telephone Answering Service

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