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Description
We are far from just an ordinary call answering service; we understand that each business has distinct needs that require tailored solutions. Our process begins with a thorough comprehension of your specific requirements, which allows us to provide the most effective support. By honing in on your goals, we can strategically align our services to enhance your operations. Whether it's taking messages, directing calls to the appropriate individuals, or crafting personalized scripts that seamlessly integrate with your team, we strive to offer comprehensive assistance. Additionally, we manage diary schedules and appointment bookings to further streamline your workflow. Our user-friendly app gives you instant access to your messages whenever you need them, ensuring you stay connected. Recognizing that busy employees may not always answer the phone as desired, we provide professional PAs who handle calls with a polished demeanor, elevating the overall customer experience. Ultimately, we are dedicated to being an invaluable extension of your team, ready to adapt as your business evolves.
Description
Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Agile CRM
No
BigCommerce
No
Calendly
No
Clio
No
DaySmart Appointments
No
Etsy
No
Freshsales
No
HubSpot CRM
No
HubSpot Customer Platform
No
Insightly
No
Integrations
Agile CRM
Yes
BigCommerce
Yes
Calendly
Yes
Clio
Yes
DaySmart Appointments
Yes
Etsy
Yes
Freshsales
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Insightly
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Face For Business
Country
United Kingdom
Website
ffb.co.uk
Vendor Details
Company Name
PATLive
Founded
1990
Country
United States
Website
www.patlive.com
