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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For over three decades, FTD has been at the forefront of the floral industry, delivering top-notch technology solutions to florists globally. With tools like FTD Mercury and Mercury Cloud, businesses can expand their operations, boost sales, and enhance customer satisfaction. Countless florists throughout North America trust Mercury Technology to streamline their workflows and improve efficiency. The innovative and distinctive features offered not only save time and reduce costs but also contribute to increased profitability. User-friendly interfaces allow for the management of local orders, florist-to-florist transactions, and FTD.com orders all from a single platform. Consistent updates and improvements ensure that your business continues to operate without hitches. Mercury HQ serves as a cloud-based system, enabling shop management from any device, whether it be a phone, tablet, or computer. With real-time synchronization that provides access no matter where you are, Mercury HQ transforms the way you accept and manage orders—whether you're at your shop or enjoying a walk with your dog. This level of flexibility empowers florists to stay connected and responsive to their customers' needs at all times.

Description

MercuryTel offers a distinctive blend of telecommunication services, cutting-edge technology, and professional expertise, all supported by our exceptional PhonePro assistance, making it the ideal business phone service you've been searching for. Fully adaptable to accommodate both small and large businesses, MercuryTel comes equipped with a wealth of features, is highly customizable, and remains budget-friendly. Your package includes local and long-distance calls, as well as Cisco®, Mitel®, and Yealink® digital phones, along with unlimited support, all for a fixed monthly fee. Traditionally, investing in your own phone system was the only route to access advanced functionalities, but these systems are often prohibitively expensive! As technology progresses, maintaining these systems can lead to expensive repairs and necessary upgrades, with additional costs imposed by dealers for every change or adjustment. However, with MercuryTel, you’ll find that there’s no phone system to purchase, and all features are provided without any hidden fees! This means your business will not only present a more professional image but also enhance communication efficiency and productivity, all while avoiding the hefty costs associated with traditional phone systems. Embrace the future of business communication with MercuryTel and experience the difference in your operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Secure Cloud Analytics No 
FlowerManager Yes 
MiCloud Connect No 
Microsoft Outlook No 

Integrations

Cisco Secure Cloud Analytics Yes 
FlowerManager No 
MiCloud Connect Yes 
Microsoft Outlook Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10.40 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Florists Transworld Delivery

Founded

1910

Country

United States

Website

www.ftdi.com/mercurytechnology/

Vendor Details

Company Name

Mercury Network

Founded

1996

Country

United States

Website

mercury.net/phone-business.php

Product Features

Florist

Automated Card Printing Yes 
Customer Account Profiles No 
Delivery Tracking Yes 
Order Management Yes 
Production Tracking Yes 
Stem Counting No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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