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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For over three decades, FTD has been at the forefront of the floral industry, delivering top-notch technology solutions to florists globally. With tools like FTD Mercury and Mercury Cloud, businesses can expand their operations, boost sales, and enhance customer satisfaction. Countless florists throughout North America trust Mercury Technology to streamline their workflows and improve efficiency. The innovative and distinctive features offered not only save time and reduce costs but also contribute to increased profitability. User-friendly interfaces allow for the management of local orders, florist-to-florist transactions, and FTD.com orders all from a single platform. Consistent updates and improvements ensure that your business continues to operate without hitches. Mercury HQ serves as a cloud-based system, enabling shop management from any device, whether it be a phone, tablet, or computer. With real-time synchronization that provides access no matter where you are, Mercury HQ transforms the way you accept and manage orders—whether you're at your shop or enjoying a walk with your dog. This level of flexibility empowers florists to stay connected and responsive to their customers' needs at all times.

Description

Mercury 2 represents a groundbreaking advancement in reasoning models, specifically designed for real-time voice interaction as it can quickly answer phone calls. Unlike traditional autoregressive models that leave callers in silence while generating responses one token at a time, Mercury 2 employs a diffusion large language model architecture capable of producing over 1000 tokens per second with standard NVIDIA GPUs. This remarkable speed allows it to complete a full reasoning process and begin speaking within a timeframe that aligns with natural conversational flow, effectively shortening the typical wait time from several seconds to approximately 300 milliseconds. The operational mechanism of Mercury models involves transforming clear text into noise, after which a conventional Transformer is trained to reverse this transformation and predict the original text across all positions at once. By utilizing a denoising approach that engages multiple tokens simultaneously, generation becomes more efficient, enabling speeds akin to custom silicon on NVIDIA H100s while improving responsiveness in voice applications. As a result, Mercury 2 not only enhances user experience but also sets a new standard for interactive voice technologies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cerebras No 
FlowerManager Yes 
GPT-4.1 No 
Groq No 
Inception Labs No 
LiveKit No 
OpenAI No 
Pipecat No 
Retell AI No 
Vapi AI No 

Integrations

Cerebras Yes 
FlowerManager No 
GPT-4.1 Yes 
Groq Yes 
Inception Labs Yes 
LiveKit Yes 
OpenAI Yes 
Pipecat Yes 
Retell AI Yes 
Vapi AI Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Florists Transworld Delivery

Founded

1910

Country

United States

Website

www.ftdi.com/mercurytechnology/

Vendor Details

Company Name

Inception

Country

United States

Website

www.inceptionlabs.ai/blog/mercury-2-the-first-reasoning-model-fast-enough-to-pick-up-the-phone

Product Features

Florist

Automated Card Printing Yes 
Customer Account Profiles No 
Delivery Tracking Yes 
Order Management Yes 
Production Tracking Yes 
Stem Counting No 

Product Features

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